The complimentary breakfast had limited choices but the coffee was good.
Teresa
2024 年 11 月入住 3 晚
4/10 很差
SueAnn
2024年11月19日
不满意:住宿条件和设施,员工和服务
SueAnn
2024 年 11 月入住 2 晚
8/10 还可以
Lisa
2024年10月31日
满意:清洁度、员工和服务、住宿条件和设施
No Microwave in the Room.
Lisa
2024 年 10 月入住 2 晚
2/10 糟糕
Kirsten
2024年10月21日
不满意:员工和服务
There were some young kids that were very loud and obnoxious. At one point, they slammed into our door abruptly waking us up. After being woke up a few times, I called the front desk to complain and the Manager told me to the call the police and was rude.
Kirsten
2024 年 10 月入住 1 晚
8/10 还可以
Ronald
2024年10月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was mostly like you would expect to find at an Hampton Inn
Ronald
2024 年 10 月入住 1 晚
10/10 超赞
GREGORY
商务旅客
2024年10月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
From the bed to the bathroom everything was neat and clean. Had individual heater. Good breakfast buffet. Happy staff.
GREGORY
2024 年 10 月入住 4 晚
10/10 超赞
Patricia
2024年10月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was helpful and friendly
Patricia
2024 年 10 月入住 2 晚
10/10 超赞
Jae,Emeryville
2024年10月2日
满意:清洁度、员工和服务、住宿条件和设施
Jae
2024 年 9 月入住 1 晚
8/10 还可以
Edell
与家人出行
2024年09月7日
满意:清洁度、员工和服务、住宿条件和设施
The only negative is the very worn condition of tables and chairs in the lobby/breakfast area. Check-in and checkout was qui k and staff was friendly and helpful
Edell
2024 年 8 月入住 2 晚
10/10 超赞
Lora,Richmond Hill
与家人出行, 带宠物出行
2024年09月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The stay was very comfortable, clean and cozy. The room was clean, and breakfast was very good.
Lora
2024 年 9 月入住 1 晚
8/10 还可以
susan
2024年09月5日
susan
2024 年 8 月入住 1 晚
4/10 很差
Snow
与家人出行
2024年09月3日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
The customer service was a little negative. They kept running out of cups for breakfast and instead of setting them up for the customers they just would throw the wrapped sleeve of cups down in the bottom bin for us to open up and unpack ourselves haha. Also the pool was a big reason i picked this hotel, and upon arrival the pool was completely empty with a sign that said" pool is closed until further notice"... I would have stayed elsewhere.
Snow
2024 年 8 月入住 3 晚
4/10 很差
Brian,Manitowoc
与配偶出行
2024年09月2日
不满意:员工和服务
No coffee for 2 consecutive mornings. They were out of other breakfast items. Most guests left with nothing. Trash was overflowing in breakfast area. A large greasy/black mark was on the carpet in my room. It appeared that the front desk worker had to do the kitchen duty causing problems throughout. I couldn’t find a manager when I checked out. I called Expedia and they left me on hold for over 20 minutes.
Brian
2024 年 8 月入住 2 晚
8/10 还可以
Richard
与配偶出行
2024年09月2日
满意:员工和服务
不满意:清洁度
The property outside the room was not clean, especially the carpets in the halls and worse, the carpets in the elevators.
Richard
2024 年 9 月入住 1 晚
8/10 还可以
Steve
与配偶出行
2024年08月23日
满意:员工和服务,清洁度
不满意:服务设施
Friendly staff, good breakfast, nice rooms. However pool was under construction - never found that info anywhere
Steve
2024 年 8 月入住 1 晚
8/10 还可以
Lynne
2024年08月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lynne
2024 年 8 月入住 1 晚
8/10 还可以
Ronald
与配偶出行
2024年08月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property as a whole was good but the condition seemed older than most Hampton Inns. The room did not have a microwave so my wife could not heat up her heating pad(for stiff neck from traveling).
Ronald
2024 年 8 月入住 1 晚
10/10 超赞
Michael
2024年08月20日
Michael
2024 年 8 月入住 1 晚
10/10 超赞
sharon
2024年08月20日
满意:员工和服务,清洁度
No review
sharon
2024 年 8 月入住 1 晚
8/10 还可以
Veronica
与家人出行
2024年08月19日
满意:清洁度、住宿条件和设施、客房舒适度
Veronica
2024 年 8 月入住 1 晚
4/10 很差
Edward
2024年08月15日
不满意:清洁度、住宿条件和设施、客房舒适度
Rockford Hilton is an embarrassment
Paid for a king-sized bed and got not a king size, not a queen but a double? Not conducive for 2 people whatsoever! Room was hot and musty after entering. Obvious the a/c hadn’t been on all day, it was only in the mid-80s all day.
The advertised pool was empty and unusable. All this led to the most horrible hotel stay I’ve ever had, and I stayed in a TENT in Kuwait while waiting to head up range.
Not at all near the standards of the Hilton name. No compensation offered after I complained about the bed problem. Pitiful