I did not like how security harassed and searched my property because I was trying to go to the restroom and did not let me enter. After wasting time searching my bag, I was told I could not enter the bathroom with my belonging.
CHHANLY
2025 年 1 月入住 1 晚
8/10 还可以
Cynthia K
团体旅客
2025年02月1日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Beautiful casino, clean, but the front desk staff and the staff that helped with the player cards were extremely hateful for no reason at all. The waitresses and housekeeping were nice.
Cynthia K
2025 年 1 月入住 1 晚
8/10 还可以
Heather
与家人出行, 与配偶出行, 商务旅客
2025年01月26日
不满意:员工和服务、服务设施、住宿条件和设施
Stood at the check in desk for 5 minutes staring at the lady before she finally acknowledged our existence and checked us in. Getting on the elevator there’s dirty panties rolled in a ball in the corner, our room had a used water bottle, casino workers will walk right by you saying “ma’am or sir”
Heather
2025 年 1 月入住 1 晚
6/10 一般
David
与家人出行
2025年01月20日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
All was good with one exception.... I told the registration Clerk 3 times that I tried to upgrade my room online but couldnt get it accomplished. Three times she said she would take care of it. Nope....I should have went down and complained, just don't like doing it....
David
2025 年 1 月入住 1 晚
2/10 糟糕
真实旅客
2025年01月15日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Horrible staff. But the manager is extremely unprofessional, so I wouldn’t expect the front desk staff to be any different. It rolls from the top!
真实旅客
2025 年 1 月入住 2 晚
6/10 一般
Eric
2025年01月10日
Eric
2025 年 1 月入住 2 晚
10/10 超赞
Nikki
与配偶出行
2025年01月5日
满意:服务设施,清洁度
Room was clean service was great
Nikki
2025 年 1 月入住 1 晚
10/10 超赞
Darren
2025年01月4日
Darren
2024 年 12 月入住 1 晚
8/10 还可以
Charles
2025年01月4日
满意:清洁度、员工和服务、住宿条件和设施
Charles
2025 年 1 月入住 1 晚
8/10 还可以
tasha
与家人出行
2025年01月3日
满意:服务设施
Nice
tasha
2024 年 12 月入住 1 晚
6/10 一般
Dr. Tan
与家人出行
2025年01月2日
I was charged an incidental fee. Once I checked my account I only received $50 back, but I was told I would get the entire fee back.
Dr. Tan
2024 年 12 月入住 1 晚
10/10 超赞
Melissa
与家人出行
2025年01月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great room. Easy check in as multi platinum casino member. Absolute great value.
Melissa
2024 年 12 月入住 1 晚
6/10 一般
Cynthia,Bellevue
与家人出行
2025年01月1日
满意:员工和服务,清洁度
The staff was amazing but the hotel rooms were dated and floors in the hallways and rooms of hotel were old and dirty.
Cynthia
2024 年 12 月入住 2 晚
8/10 还可以
Stephen
2024年12月31日
满意:清洁度
不满意:员工和服务
Stephen
2024 年 12 月入住 3 晚
2/10 糟糕
Amanda,Cookeville
与配偶出行
2024年12月30日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was horrible to say the least. The girl “Diamond “ at front desk definitely isn’t the most pleasant person. We reserved a smoking room and of course didn’t receive that and was told first come basis which is understandable if you haven’t already made reservations and paid for the room like we did. Then we asked her where to park and only answer we received was in parking garage which is great if we had an idea of where to go considering we were on the 27th floor, lots of luggage and no and no cart in sight to use for luggage. When we arrived to our room there were no trash bags in garage cans, no wash cloths and room definitely didn’t smell clean. It’s pretty sad after people travel 8-9 hours and arrive to check in there motel you have to deal with a miserable and snotty front desk attendant and any question we asked her she looked at us like we were stupid pretty much. This morning at check out everything was great there was an older lady checking people out and she was great not to mention very respectful! Needless to say when we checked out this morning we decided to not check back in at gold strike , we took our money & business to the horseshoe next door.
Amanda
2024 年 12 月入住 1 晚
10/10 超赞
Paul
商务旅客
2024年12月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything
Paul
2024 年 12 月入住 2 晚
10/10 超赞
Montgomery,maumelle
团体旅客
2024年12月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice casino
Montgomery
2024 年 12 月入住 2 晚
4/10 很差
Linda
与家人出行
2024年12月29日
不满意:清洁度、员工和服务、住宿条件和设施
Staff in the cafe area was rude. We went three times and each time, no smiles, no courtesy, walking away while we had been in line for quite a while, clipped answers to questions, general air of don’t care. Made it seem like they hated their jobs. New member desk staff was rude. Rooms in need of a deep clean. Old and worn furniture.
Linda
2024 年 12 月入住 2 晚
10/10 超赞
Mary
与家人出行
2024年12月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Every thing was good.
Mary
2024 年 12 月入住 3 晚
10/10 超赞
Tim
2024年12月26日
Tim
2024 年 12 月入住 2 晚
6/10 一般
Amos
与家人出行
2024年12月24日
满意:员工和服务
Would have been great but to lose then $35 buffet
Amos
2024 年 12 月入住 1 晚
10/10 超赞
Ralf
2024年12月24日
满意:清洁度、员工和服务、住宿条件和设施
Ralf
2024 年 12 月入住 1 晚
6/10 一般
Ricky
2024年12月23日
Ricky
2024 年 12 月入住 3 晚
10/10 超赞
Gregg
与家人出行
2024年12月21日
满意:清洁度、员工和服务、住宿条件和设施
Very clean and great hospitality, rooms were excellent, and the staff is very friendly and helped out thorough on the games we didn’t know how to play, even got a free night to stay for playing so good, this place also has a Tesla charger that is free to use on site in the garage
Gregg
2024 年 12 月入住 1 晚
8/10 还可以
Blake
团体旅客
2024年12月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I don't know why there is not a microwave in the room.