The Kimpton Grand Roatán, and overall, it was a wonderful experience. The hotel is stunning, beautifully designed and among the most visually impressive resorts we've visited. The rooms are modern, clean, and well-maintained. The beach is exceptional, offering the rare combination of soft sand and excellent snorkeling access right from the shore, no boat required.
The restaurants were excellent, with a good variety of dishes and high-quality food. The Kao Kamasa Spa was also exceptional, living up to its reputation and truly enhancing our stay.
Special thanks to the in-room service personnel for their prompt and courteous service, as well as the Roatán Adventures staff, who made our activities smooth, fun, and well-organized. The activities team at the gear rental area was also incredibly helpful and friendly throughout our visit.
However, not everything was perfect. During our six-day stay, a wedding was held on Saturday, and the hotel allowed loud music to continue until 2:00 AM. This resulted in a very unpleasant night, with noise levels reaching 55 decibels inside our 5th-floor room. At check-in, the staff mentioned the wedding and noted that certain areas would have limited access, but there was no indication that music would play late into the night. In my opinion, this lack of transparency was inconsiderate to other guests and poorly handled by hotel management.
Additionally, while the setting is truly exceptional, the hotel still has room to improve.