The receptionist was very friendly and did what he could to correct my reservation from smoking back to non smoking. However, standing alone in a cold lobby waiting for things to be corrected before I could check in,was an unpleasant experience. The entire place was stark and could use a welcoming,friendly, or cheery look. Signs in 2 spots, one typed the other hand written on a white board in colors,at reception angrily spoke of not accepting locals as customers as of 3/2022. This indicated to me that this was a questionable place and I probably should not have stayed where possible drug issues or prostitution occurs often enough that they have two signs. I was not alone and had my husband and grandchild with me, I can not imagine what they thought.