Excellent…Jefferson always does a great job and their attention to detail is amazing. I love the old world construction with all the marble and grand staircases etc. A work of art.
Tim
2025 年 1 月入住 3 晚
10/10 超赞
Martin
与配偶出行
2025年01月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is our fifth visit to the Jefferson and it has never failed to be anything but comfortable and a classy weekend. They always take great care of us, even when Richmond was battling a boil water edict due to issues at the Water facility. Fortunately the boil water restrictions were lifted Saturday at noon, just in time for the Sunday Champagne Brunch. Which we highly recommend if you get the chance. Overall, It was because of the Hotel’s high attention to detail that the water issues caused no real concern and we look forward to our next visit.
Martin
2025 年 1 月入住 2 晚
10/10 超赞
Jim
2025年01月9日
满意:住宿条件和设施,服务设施
The extra room preparation, restaurant staff, and all other guest services are absolutely exceptional.
Jim
2025 年 1 月入住 2 晚
6/10 一般
Ivet
与家人及幼儿出行
2025年01月8日
满意:服务设施,清洁度
不满意:住宿条件和设施
Beautiful hotel but it was very unfortunate that due to snow storm we had no water during our stay. We were told that was going to be restored between 4-6 hours but it never happened.
Ivet
2025 年 1 月入住 1 晚
10/10 超赞
Jay
与配偶出行
2025年01月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Christmas decor was amazing, the staff was helpful and friendly. The property is convienent to downtown and was beautiful and historic.
Jay
2025 年 1 月入住 1 晚
10/10 超赞
kenneth
2025年01月5日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful hotel . Inner city surrounding so walking around did not feel safe
kenneth
2025 年 1 月入住 1 晚
10/10 超赞
Dustin
与配偶出行
2025年01月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Joseph and I enjoyed our stay. Everything was absolutely fabulous . Christmas decorations were amazing.
Dustin
2024 年 12 月入住 2 晚
10/10 超赞
steve
与配偶出行
2025年01月2日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful historic hotel wonderful place to stay
steve
2024 年 12 月入住 1 晚
10/10 超赞
William
2024年12月31日
满意:清洁度、员工和服务、住宿条件和设施
Wonderful hotel, staff, gorgeous tree and decorations epitomize the spirit of Christmas!
William
2024 年 12 月入住 1 晚
10/10 超赞
Christina
2024年12月31日
Christina
2024 年 12 月入住 2 晚
10/10 超赞
Paul,Manteo
与配偶出行, 团体旅客
2024年12月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is truly a 5-star hotel and will be our future go-to choice in any future visits to Richmond.
Paul
2024 年 12 月入住 2 晚
10/10 超赞
Tsui Yueh Ping
2024年12月30日
满意:清洁度、员工和服务、住宿条件和设施
Tsui Yueh Ping
2024 年 12 月入住 3 晚
10/10 超赞
Rachel
与配偶出行
2024年12月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely property beautifully decorated for Christmas. Very nice rooms. Great staff and service.
Rachel
2024 年 12 月入住 1 晚
10/10 超赞
Louann Y
与家人出行
2024年12月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The VIP upgrade process went very well. Rooms were spacious and nicely appointed with nice amenities.
The only problem was the cold air leakage from the closed windows near the bed — unfortunately the heavy drapes did not fully block out the cold air. The room was a little unevenly heated — warmero in some spots.
Otherwise the upgraded rooms were a very nice perk and staff was very supportive and kind.
Valet system re car can be done on your phone which is a nice convenience.
Louann Y
2024 年 12 月入住 1 晚
10/10 超赞
Charles
2024年12月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Charles
2024 年 12 月入住 1 晚
10/10 超赞
Scott
2024年12月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
What an absolutelyI’m experience!
I love everything about the Jefferson!
They even had things I would’ve never thought of like a TV embedded in the mirror at the vanity in the bathroom.
This was a five star hotel in every sense of the word! Would love to visit again on my next trip to Richmond.
Bravo!
Scott
2024 年 12 月入住 2 晚
8/10 还可以
Patricia
与家人出行
2024年12月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Couldn't get reservations to tea or dining. The casual reservation had no options for my vegan needs. Had to get room service. It wouldn't be a problem for you to have plant based cheese and butter available. I do appreciate the oat milk. Im sure your food carries plant based options There are more and more of us getting tick diseases like Alfa Gal which limits food options such as dairy. The rooms are wonderful but slippery in shower. Maybe grab bars would help
Patricia
2024 年 12 月入住 2 晚
10/10 超赞
Hosea
2024年12月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Service was impeccable!
Hosea
2024 年 12 月入住 2 晚
4/10 很差
Sydni
2024年12月19日
满意:住宿条件和设施,员工和服务
不满意:清洁度
Bathtub was dirty, scratched myself in sleep from broken remote, could not access fridge due to a broken dresser handle- waste of my $60 leftovers.
Sydni
2024 年 12 月入住 1 晚
10/10 超赞
Neil,Houston
2024年12月19日
满意:清洁度、员工和服务、住宿条件和设施
It is an elegant property with classic feel that was decorated for the holidays in such a beautiful way.
Neil
2024 年 12 月入住 1 晚
10/10 超赞
Eva
与家人出行
2024年12月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful historic property. Very large and well appointed rooms.
Eva
2024 年 11 月入住 3 晚
10/10 超赞
Jeffrey,Fredericksburg
2024年12月18日
满意:清洁度、员工和服务、住宿条件和设施
Jeffrey
2024 年 12 月入住 1 晚
10/10 超赞
Olantriz
2024年12月16日
Olantriz
2024 年 11 月入住 1 晚
10/10 超赞
Edwin
2024年12月14日
Edwin
2024 年 12 月入住 2 晚
10/10 超赞
Edwin
与家人出行
2024年12月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect. but I suggest you bring your own toilet paper. The bathroom remodel is amazing!