The hotel has been remodeled..everything was really nice, breakfast good..and the Mexican Restaurant in the parking lot..was great!
Lee Anne.
2024 年 8 月入住 2 晚
2/10 糟糕
ELIZABETH
与家人出行, 带宠物出行
2024年08月11日
不满意:服务设施,员工和服务
This is a terrible hotel. It benefits from being associated with Hilton suites name but it is no way what that brand promises. It is advertised as “pet friendly” but when you check in and are already on the property they hit you with a 75 dollar fee. The “breakfast” is slim pickings compared to embassy suites in Portland. The room had water damage and the very worst thing is that the hotel has surveillance cameras EVERYWHERE and appear to be more interested in spying on their guests than protecting them. I will never return and I will be much more suspicious of Hilton suites by other names. Oh and the famous Hilton reception is only on Monday through Wednesdays and not on weekends! It’s a total gas light.
ELIZABETH
2024 年 8 月入住 1 晚
10/10 超赞
Karenelle
2024年08月10日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Karenelle
2024 年 7 月入住 1 晚
8/10 还可以
Philip
商务旅客
2024年08月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Philip
2024 年 8 月入住 1 晚
2/10 糟糕
Tonya
与家人及幼儿出行
2024年07月16日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in time was 3:00 room was ready until 4:36. Room got up to 86 degrees. They could not fix and didn’t have any other rooms available. Breakfast is over at 10am came down to eat around 9 and they had minimal food and I was told they wasn’t going to bring out anymore. Front desk stopped answering the phone. Just a horrible experience
Tonya
2024 年 7 月入住 1 晚
8/10 还可以
Susan,Fargo
与家人出行
2024年07月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Mexican restaurant next door was excellent. Rooms were very nice. Beds comfortable.
** Pool and Hot tub hours 11am-8pm everyday even weekends and not even connected to rooms so not sure the logic.
Susan
2024 年 7 月入住 1 晚
10/10 超赞
Karenelle
2024年07月12日
Karenelle
2024 年 6 月入住 1 晚
10/10 超赞
Dr. Rodney L.
2024年07月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Newly renovated…pet friendly…excellent Mexican Restaurant next door (Authentic)…three gas stations 1/2 block away…two blocks from CVS…will make this my hotel of choice whenever I’m in Richmond
Dr. Rodney L.
2024 年 7 月入住 1 晚
10/10 超赞
Dr. Rodney L.
与家人出行, 带宠物出行
2024年07月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Newly renovated…easy access location to the interstate…excellent Mexican restaurant next door…free parking…three gas stations 1/2 block away…will make this my hotel of choice whenever I’m in Richmond…
Dr. Rodney L.
2024 年 7 月入住 1 晚
10/10 超赞
Karenelle
2024年06月12日
Karenelle
2024 年 5 月入住 1 晚
10/10 超赞
Karenelle
2024年06月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Karenelle
2024 年 5 月入住 2 晚
10/10 超赞
Latricia
2024年06月5日
Latricia
2024 年 5 月入住 1 晚
10/10 超赞
Dagmaryvelis
团体旅客
2024年05月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dagmaryvelis
2024 年 5 月入住 3 晚
8/10 还可以
Migdalia
与家人出行
2024年05月30日
满意:客房舒适度,住宿条件和设施
Needs some work
I was a wonderful experience as always but, housekeeping was short staff having ti chase the ladies to empty the trash cans.
They did with a friendly and willingness .
2. The pool needed cleaning there was particles floating in the water and there was pieces of paper / wrappers on the floor .
Migdalia
2024 年 5 月入住 3 晚
10/10 超赞
Maricelie
2024年05月27日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Maricelie
2024 年 5 月入住 3 晚
4/10 很差
Michelle
2024年05月27日
They display queen size beds but in reality they are full.
Michelle
2024 年 5 月入住 3 晚
8/10 还可以
Kwang
2024年05月25日
Kwang
2024 年 5 月入住 1 晚
8/10 还可以
真实旅客
商务旅客
2024年05月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel at RIC
Comfort and relax during my stay, wifi stable and fast, breakfast was minimal but good, unfortunately the gym is not open 24h, this was frustrating.
真实旅客
2024 年 5 月入住 1 晚
10/10 超赞
Korey
与家人出行
2024年05月10日
满意:客房舒适度,清洁度
Korey
2024 年 5 月入住 1 晚
10/10 超赞
Andre
与配偶出行
2024年04月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I did not like that the indoor pool area opens at 11am and closes at 8pm.
Andre
2024 年 4 月入住 1 晚
10/10 超赞
Ryan
与配偶出行
2024年04月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the property under construction but still great