Location was so convenient for my daughter’s dance convention! I had to run to & from the hotel and the Reno Convention Center many times, so it made it an easy trip.
Cassandra
2024 年 11 月入住 1 晚
10/10 超赞
Laureen
2024年09月30日
满意:清洁度、员工和服务、住宿条件和设施
Great staff, great place.
Laureen
2024 年 9 月入住 1 晚
4/10 很差
shadi
2024年09月16日
不满意:住宿条件和设施,员工和服务
The kids were sad because the swimming pool was not available while the website said it is.
shadi
2024 年 9 月入住 1 晚
10/10 超赞
Sridhar
与家人出行
2024年09月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is in the convenient location with top notch service
Sridhar
2024 年 8 月入住 1 晚
10/10 超赞
Chia
与家人出行
2024年09月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy check in
Chia
2024 年 8 月入住 2 晚
8/10 还可以
Noveshien
与家人及幼儿出行, 与家人出行
2024年08月19日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Place is in a good location. Staff was great. However, the place needs to be fixed. The pool was closed because a pipe burst. The ice machine on our floor was broken so we had to go to the lobby to get ice. One of the elevators was also broken. The hotel seems new but it is falling apart.
Noveshien
2024 年 8 月入住 2 晚
6/10 一般
Jeremy
与家人出行
2024年08月12日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Long wait no pool
Vert terrible service right from the beginning. 10-15 minutes before someone showed up to check us in. A gal finally came out of a room with friends down the hallway. Checkout the next morning too was a long wait before a young girl showed up. Pool was down sadly which we weren’t happy with. We weren’t told this until arrival. We had to ask for a couple more pillows not enough towels for our family if 4. Very clean place but disappointed by the overall experience.
Jeremy
2024 年 8 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2024年08月12日
不满意:客房舒适度,员工和服务
Terrible for families
The service was terrible. Our bathroom shower was falling apart. The shampoo, conditioner, and body wash were practically empty. We didn't receive enough towels for our group. We were told they had some drying but then they said we wouldn't be getting any because they didn't have extra. The front desk didn't know how to check us in and after we checked out they had to call us for our confirmation number.
真实旅客
2024 年 8 月入住 2 晚
4/10 很差
Tony
2024年08月12日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
We stayed at the property due the room having a full sized fridge. Our daughter is on fluids that need to be refrigerated and we travel with them in a cooler. So a fridge was a chance for us to refreeze out ice packs while the fluids could be refrigerated. The fridge in our room did not work. There was nothing the front desk could do we were told since the hotel was full. Also our air conditioner was not working properly. The room itself had a cobweb hanging from the hallway. I will say the staff was good. The breakfast was terrible . Food was cold and my daughter found mold on her breakfast sandwich. Not worth the money.
Tony
2024 年 8 月入住 1 晚
2/10 糟糕
Crystal
与家人及幼儿出行
2024年08月11日
不满意:住宿条件和设施,清洁度
The room had a lot of space. A full refrigerator, microwave, and dishes. But the room had a horrible smell. The tv channels glitched on and off. The base board by the bathroom was coming off. One of the elevators would get stuck and you was not able to get off. The pool was not in use. And there was no house keeping on the weekends. It was definitely not worth the price.
Crystal
2024 年 8 月入住 2 晚
10/10 超赞
Bailey
与家人出行
2024年08月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bailey
2024 年 8 月入住 1 晚
8/10 还可以
Rui
2024年08月11日
满意:住宿条件和设施,清洁度
Rui
2024 年 8 月入住 1 晚
10/10 超赞
Rosa A Rueda
2024年08月7日
Rosa A Rueda
2024 年 8 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2024年08月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Family Friendly and affordable
We love your hotel, the location was so central to where we needed to go. it was so close to the airport and it is located in the same parking lot as Meadowwood Mall. it is clean, safe and the staff was so accommodation. we have stayed at a Home 2 Suite before and had a great experience. I love that is was not a casino property.
真实旅客
2024 年 8 月入住 2 晚
10/10 超赞
Patricia
团体旅客
2024年08月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Truck trip
The room was very nice, bed not so comfy but room was very spacious.. and the free breakfast should be at least til 1030-11 but would definitely stay there again
Patricia
2024 年 8 月入住 1 晚
2/10 糟糕
Kimberly
与家人及幼儿出行, 与家人出行
2024年07月22日
不满意:员工和服务
Looked nice, but hotel was overbooked. Sent us away scrambling for another option. Not great considering we had a car full of kids and had already been driving 8 hours.
Kimberly
2024 年 7 月入住 1 晚
10/10 超赞
TRUC
与家人出行
2024年07月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
New and clean
TRUC
2024 年 7 月入住 1 晚
10/10 超赞
Mohammed,Doha
2024年07月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
x
Mohammed
2024 年 7 月入住 1 晚
10/10 超赞
Ramon
2024年07月15日
Ramon
2024 年 7 月入住 1 晚
10/10 超赞
Abhrodip
2024年07月8日
满意:清洁度、员工和服务、住宿条件和设施
Abhrodip
2024 年 7 月入住 1 晚
10/10 超赞
Tobias
2024年07月2日
满意:清洁度、员工和服务、住宿条件和设施
Tobias
2024 年 4 月入住 4 晚
10/10 超赞
Fernando
与配偶出行
2024年06月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Espléndido todo
Fernando
2024 年 6 月入住 1 晚
10/10 超赞
Caroline
2024年06月30日
Caroline
2024 年 6 月入住 2 晚
4/10 很差
Jamie,Elko
与家人出行
2024年06月27日
不满意:员工和服务,清洁度
Paid extra for and reserved a room with two queen beds. Hotel said that because I used Expedia I could not be guaranteed that room because “they oversell” and made me stay in a room with only one bed forcing guest to uncomfortable hide-a-bed. Front desk attendant not friendly or sympathetic. Furniture in living area was worn and stained. Floor tiles in elevator cracked. Got put in a handicap accessible room and shower floods the bathroom floor, no place to put razor or personal bath products in shower and terrible water pressure. Pillows on bed in poor shape - lumpy. Location is convenient and breakfast was decent but I won’t stay here again.