Campanile Reims Centre is one very few hotels in Reims that offers the best for the area with regards to cleanliness, efficiency, room size, professionalism of staff, economical nightly rates and general hotel standards. The housekeeping team is absolutely amazing- the rooms are very well cleaned and prepared. The front desk staff, supervisors and manager are pleasant, supportive and responsive. My son and I were moving and had to do a number of unexpected hotel night stays and ended up booking this hotel, and extending nights repeatedly because of our overall good experience.
Areas of growth for this hotel include-
1. providing a cooler level of air conditioning in the rooms and in the lobby on summer days of extreme heat- priority
2. maintaining the outside of the property- painting, cleaning, mowing the grass..
3. replacing furniture items that are dated.
4. attending to a sewage smell that emerges in the rooms daily- it goes and comes but emerges daily sometimes multiple times, but goes away soon after...We wondered whether it could be the smell of actual sewage which means that there is a plumbing problem, or perhaps the smell of cleaning products used..but the smell is quite unpleasant.
I've taken the time to write this as my son and I are coming to the end of what was unexpectedly long term stay over the past few weeks, experiencing 4 different rooms. We really got to know the hotel and wish the very best for it's growth and prosperity.