2/10 糟糕
Ana,Burke
团体旅客
2024年11月4日
This reservation was a total disaster.
Expedia never sent me the code to enter the property. I contacted Expedia and they said that Vrbo had to send the info. Vrbo told me that the host was responsible to send the code.
The contact listed in Expedia for the property did not work. I left a message with the phone provided around 6 PM and the e-mail did not allow me to send an email.
After waiting until 9:30 PM Saturday night, I had to find another hotel.
The host called me back at midnight Saturday, and now I am trying to get my money back.
Expedia and Vrbo both refused to return my money, and they cannot just absolve themselves of their responsibility for the failure of this host.
Ana
2024 年 11 月入住 1 晚