Receptionist addressed me by name on the second day when I walked into the lobby. Good job.
small pool--good for dipping and cooling but not for swimming. Complimentary fruit infused iced water and sunblock available by the pool are nice touches.
good breakfast spread esp. the baked goods (there are even some gluten free bread rolls). Food replenished efficiently. None of the plates on our table were cleared for the entire time we were there (about 30 minutes) and I had to pile them up on an empty chair next to me. Neither was the water or teapot refilled. Not cool.
Got a complimentary mini birthday cake... twice! Nice as it might be, I wonder if this is a result of an internal communication glitch. Then again, we can't really complain about having more cake.
Note about the Mountain View Room: No sofa but an armchair and a stool only. No skylight in the shower. Toilet compartment was extremely small. You have to walk in and move against one wall before you can close the door.
This is a beautiful resort next to Nai Harn Beach. Phuket activities require a long traffic filled ride. But the resort is amazing!
Barbara Falcone
2025 年 2 月入住 6 晚
10/10 超赞
Tadashi
与家人出行
2025年02月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is just next to the beautiful Naiharn beach.
Tadashi
2025 年 2 月入住 5 晚
8/10 还可以
Ian
与配偶出行
2025年02月5日
满意:服务设施
This is a very well managed hotel. The quality of the food and restaurant service is generally very high. The staff are friendly and efficient. My only niggle is that the swimming pool is small and not suitable for lapping. We will be very happy to return there and to recommend it.
Ian
2025 年 1 月入住 20 晚
8/10 还可以
James
2025年02月1日
满意:住宿条件和设施
James
2025 年 1 月入住 2 晚
10/10 超赞
Aimee Gayle
2025年01月26日
满意:清洁度、员工和服务、住宿条件和设施
Aimee Gayle
2025 年 1 月入住 6 晚
10/10 超赞
Michael
与配偶出行
2025年01月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Nai Harn is a gorgeous property, with incredible views from the side of a mountain and wonderfully attentive service. The valet realized we were taking two beach towels each day and started to prepare them for us. We spent 8 nights here, over New Years. Wonderful Cosmo restaurant as well for a great breakfast and other meals. Fabulous and restaurant on the water just a short walk from the hotel -- On the Rock Bar and Restaurant. Deluxe ocean views at the 8th and 9th floor are great rooms, and sit above several floors of similar sized rooms but with larger extended outdoor patios. Both are great options. We came for a snorkeling trip. Excellent at Ya Nui beach, where we kayaked out to the small Ko He island twice and swam there once. Excellent corals and lots of fish. The other superb beach for corals and fish is Ao Sane, a 10 minute walk up a hill from the hotel, though construction is making a mess of the beach. Also did a day trip to Coral Island to snorkel on Banana Beach (excellent) and off shore (ok).
Michael
2024 年 12 月入住 8 晚
10/10 超赞
Murase
2025年01月2日
满意:清洁度、员工和服务、住宿条件和设施
眺めが素晴らしい。ホテル前のビーチで充分楽しめます。
Murase
2024 年 12 月入住 6 晚
10/10 超赞
Michael
2024年12月14日
满意:清洁度、员工和服务、住宿条件和设施
Staff service and attentiveness levels very high. Standards across the board very high.
Two very small points for hotel to consider:
1: Passenger lift to have fan / ventilation added (we live in hot climate and lift in our apartment has this)
2: For the rooms like ours for this stay that have terrace day bed it would be great to have a shaded area / parasol so can sit out on terrace and enjoy views without direct sun to deal with.