Everything about Viceroy was briliant I have to say! Very pet friendly, and friendly in general. Love the staff!!! Very hospitable!
FERIDE
於 2025 年 1 月住了 4 晚
6/10 一般
Jasmina
伴侶同遊
2025 年 1 月 19 日
讚好:職員與服務、設施服務和住宿狀況
Wow what a change for the worse in a year. Spa centre dirty, awful smell in the wet sauna. Staff not visible and when asked for assistance not bothered. Checkin and valet was great as opposed to the rest. Disappointing that the don’t care attitude of Kopaonik has come to this hotel which was great. Now not so convinced
Jasmina
於 2025 年 1 月住了 1 晚
10/10 優異
Dragan
2024 年 12 月 31 日
Dragan
於 2024 年 12 月住了 5 晚
10/10 優異
Violeta
2024 年 12 月 29 日
Violeta
於 2024 年 12 月住了 3 晚
10/10 優異
Predrag
伴侶同遊
2024 年 12 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Alles bestens, Personal freundlich und hilfsbereit.
Predrag
於 2024 年 12 月住了 3 晚
10/10 優異
MILORAD
家人同遊
2024 年 12 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent property with excellent service and facilities really to enjoy your stay.
MILORAD
於 2024 年 12 月住了 5 晚
10/10 優異
Fleur
家人同遊
2024 年 2 月 28 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gorgeous hotel and fabulous staff!
Fabulous stay, amazing customer service. Beautiful resort. Food was great quality and spa treatments were epic :-) all in all a perfect holiday.
Fleur
於 2024 年 2 月住了 5 晚
8/10 不錯
Karthik
家人同遊
2024 年 2 月 18 日
讚好:整潔度、職員與服務和住宿狀況
Overall an amazing hotel but for very hot rooms
It would have been a perfect 5 out of 5 had it not been for the very hot rooms in the night. It was upwards of 25 degrees making it very uncomfortable to sleep. The overall amazing experience at the hotel with friendly staff, great amenities etc was spoilt by this one issue which despite multiple complaints was not resolved to satisfaction.
Karthik
於 2024 年 2 月住了 4 晚
10/10 優異
Nagi
2024 年 2 月 14 日
Nagi
於 2024 年 2 月住了 5 晚
10/10 優異
Ersan Özhan
家人同遊
2024 年 2 月 4 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ozhan Ozturk
Otel ve çalışanları gerçekten çok iyi, konforlu büyük odaları var, pistlerin dibinde kullanışlı, lüks sayılabilir bir otel. Biz 5 aile gelmiştik ve herkes çok memnun. Suitlerdeki açılabilir yatakların geliştirilmesi lazım. Çok rahatsız bu yataklar maalesef. Kayak dolaplarının yeri de malesef çok kullanışsız. Son olarak da otelin önündeki açık havadaki oturulabilir kısımlar, tasarıma kurban gitmiş, çok güzel bir alan hep boş ve kullanılamıyor. Bütün bunlara rağmen Kopaonike yine gelsek yine bu otelde kalırız.
Ersan Özhan
於 2024 年 1 月住了 5 晚
10/10 優異
Tanja
家人同遊
2024 年 1 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tanja
於 2023 年 12 月住了 3 晚
10/10 優異
Zoran
家人同遊
2024 年 1 月 2 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We will be back
Every member of the services team: waiters, cleaning ladies, room service, receptionists, doormen... was extremely kind and wiling to go an extra mile to make our stay a memorable experience. Few nuisances: we could not watch pay-per-view movies because application on TV could not start and issue was not fixed while we were there, for more than four days. Parking in hotel garage is pricey 25 euros per night
Zoran
於 2023 年 12 月住了 7 晚
10/10 優異
Natasa
2023 年 12 月 30 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Natasa
於 2023 年 12 月住了 6 晚
10/10 優異
yannick
親子同遊
2023 年 9 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is impressive, but most of all, i would like to highlight the kindness of the staff. i interacted a few times with the dining room staff and the reception and their level of service was impressing.
especially Aleksandar (restaurant manager) and Ilya from the reception.
yannick
於 2023 年 9 月住了 2 晚
10/10 優異
Darko
家人同遊
2023 年 8 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic hotel. Staff was great
Darko
於 2023 年 8 月住了 1 晚
8/10 不錯
Gijs
伴侶同遊
2023 年 8 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Almost everything was great. Only the breakfast was to busy. Not enough tables available. Had to sit with other people on a table. And this was happening to more people who came in.
Gijs
於 2023 年 8 月住了 1 晚
10/10 優異
Bojan
家人同遊
2023 年 7 月 19 日
讚好:整潔度、職員與服務和住宿狀況
Very pleasent stay. Hotel personnel were so kind and polite, its so refreshing. They were all going above and beyond to ensure guests are getring the best possible service. I Highly recommend this hotel to everyone who would like to visit Kopaonik.
Bojan
於 2023 年 7 月住了 2 晚
10/10 優異
konstantin
多人同遊
2023 年 7 月 2 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful hotel
Absolutely wonderful hotel - very attentive staff, great facilities, all new. I have been given an upgrade to a wonderful spacious suite room with the slope view.
Lots of nice little touches here and there from check-in to whole experience.
Gym is amazing - all equipment from Technogym,
Beautiful and cozy bar, views to the slopes are incredible.
Spa is really good - facilities are great, must be even more enjoyable during winter.
Special thanks to Predrag and Maria and every other staff member for making it a memorable stay!
One of the best hotels I have stayed in and probably the best in Serbia - definitely recommended! Certainly the best in Kopaonik!
Will come back for sure.
konstantin
於 2023 年 6 月住了 6 晚
10/10 優異
Vahid
家人同遊
2023 年 7 月 1 日
讚好:整潔度、職員與服務和住宿狀況
Staff was great ! Property new a nice 5 star hotel in a beautiful place
Vahid
於 2023 年 6 月住了 3 晚
10/10 優異
Sandra
2023 年 6 月 6 日
讚好:整潔度、職員與服務和住宿狀況
Sandra
於 2023 年 5 月住了 2 晚
10/10 優異
Djordje
多人同遊
2023 年 3 月 20 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel, true 5*
Djordje
於 2023 年 3 月住了 3 晚
8/10 不錯
CHARILAOS
家人同遊
2023 年 3 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
the location of the hotel was great!! right at the center of the lifts! very good ski service& also great fitness center! Rooms were spacious with lots of storage, which made us feel like home during our stay.
the one and only thing that, in my personal opinion, needs serious improvement at this hotel, is the hotel’s f&b. Even though at first sight the restaurants aren’t lacking anything in particular, the quality of the food doesn’t meet the standards of a 5-star viceroy hotel. This applies to all all 3 restaurants of the hotel, from breakfast, to the ski bar and also the sushi restaurant.
Other than that, it was our second time staying in this hotel, we had a great time, and we will surely visit again!