Friendly and excellent service. Very good breakfast. Nice pool. Spacious rooms.
Arnoud
2024 年 8 月入住 3 晚
2/10 糟糕
GOKHAN
与配偶出行
2024年08月11日
不满意:清洁度、服务设施、住宿条件和设施
Just a simple hotel. Shouldn't present it self as a luxury. Rooms we stay it was nice. Amenities wasn't nice. Food is mediocre.
Air conditionin didn't work in the room we need to change the room.
They make us wait for check in until 3:40.
GOKHAN
2024 年 8 月入住 5 晚
6/10 一般
Paarish
与家人出行
2024年07月31日
Facilities not as advertised. Restaurant onsite overpriced for the average food quality. Noisy in the mornings as this is close to the main road. Beeping of the lifts is audible in the living space.
Saw wildlife from the balcony.
Paarish
2024 年 7 月入住 3 晚
4/10 很差
Robert
团体旅客
2024年07月28日
不满意:客房舒适度
Ceiling had leak (onto the stairs)… they did not fix after notified…. Left early
Robert
2024 年 7 月入住 3 晚
10/10 超赞
Kimberly Jones
与家人及幼儿出行, 与家人出行
2024年07月18日
满意:清洁度、服务设施、住宿条件和设施
Stayed in a penthouse suite and it was great. 4K sqft of hotel and a family of 5 meant we all had our own area! The views from the top floor wear spectacular too.
Kimberly Jones
2024 年 7 月入住 6 晚
10/10 超赞
Marvin
2024年06月22日
Marvin
2024 年 6 月入住 1 晚
10/10 超赞
Alan
2024年05月31日
Alan
2024 年 5 月入住 2 晚
10/10 超赞
GERARD
与配偶出行
2024年04月3日
满意:清洁度、服务设施、住宿条件和设施
We stayed in one of the townhouses—it was amazing! Beautiful views with a private plunge pool.
GERARD
2024 年 2 月入住 4 晚
10/10 超赞
Anthony
与家人出行, 与配偶出行
2024年03月13日
满意:清洁度、服务设施、住宿条件和设施
Los Altos is a wonderful small hotel with a wide variety of rooms, all of which are incredible. The staff was extremely friendly and helpful. Andres checked us in and showed us around the gorgeous grounds. He was extremely professional and helpful for our entire stay. The rooms were clean and had all of the amenities we could have possibly wanted for our stay. The food at the on-property restaurant was delicious and reasonably priced. Overall, this hotel was a fantastic experience and a great value. 10/10 recommend!
Anthony
8/10 还可以
James
与配偶出行
2024年03月13日
满意:住宿条件和设施,清洁度
I did not like that someone could enter the unit via elevator anytime without warning and someone did that one evening.
James
2024 年 3 月入住 7 晚
6/10 一般
Phuong
团体旅客
2024年03月9日
满意:清洁度
不满意:服务设施
Got my room service order wrong many times. Property condition is just ok.
Phuong
2024 年 3 月入住 2 晚
10/10 超赞
paulo
与配偶出行
2024年03月9日
满意:清洁度、服务设施、住宿条件和设施
We had a fantastic stay! Beautiful property with amazing views. Super friendly staff with a great restaurant. We saw a lot of birds and monkeys on the property which was pretty incredible. Nice hiking trails on site and many walkable restaurants near by. We will definitely come back!
paulo
2024 年 2 月入住 4 晚
2/10 糟糕
Benjamin
2024年02月28日
Benjamin
2024 年 2 月入住 2 晚
10/10 超赞
Alessia
团体旅客
2024年02月24日
满意:清洁度、服务设施、住宿条件和设施
Our four day stay at Los Altos was absolutely wonderful!
- hotel room was clean and had a beautiful view
- staff was incredibly kind, accommodating and prompt with any requests we had
- coordination of airport shuttle and various tours was excellent- everything was prompt and comfortable
- area around the hotel is absolutely beautiful
-2 for 1 drinks at happy hour was a great deal- drinks were delicious
- private beach was very enjoyable and relaxing
- free breakfast was a huge plus
- walking distance to nearby restaurants (would definitely recommend Emilio’s and Samui) and grocery
Overall an amazing experience for our first time in Costa Rica. Would definitely recommend!
Alessia
2024 年 2 月入住 4 晚
6/10 一般
Stephen
与配偶出行
2024年02月23日
不满意:住宿条件和设施,清洁度
Beautiful location and views, but mixed service levels. Built on a hill, transportation is needed to visit the beach but their "shuttle" is usually not available. Turn down and cleaning service might not show up and is poorly done. The service team is friendly and well intentioned but they are badly understaffed. The overall feel of the place is of a tired worn out timeshare hotel long past it's prime.
Stephen
2024 年 2 月入住 3 晚
10/10 超赞
Nancy
2024年02月16日
Nancy
2024 年 2 月入住 3 晚
8/10 还可以
Lawrence
与家人及幼儿出行
2024年02月15日
The property was clean and had decent amenities. The semi private beach was an amazing feature of the property. The service and staff are very friendly albeit sometimes not the most proactive.
Lawrence
2024 年 2 月入住 3 晚
10/10 超赞
Vivien
2024年01月27日
满意:客房舒适度,清洁度
Fascinante
Un lugar ùnico y encantador..
Vivien
2024 年 1 月入住 1 晚
8/10 还可以
christopher
与配偶出行
2023年12月22日
满意:清洁度、服务设施、住宿条件和设施
Luxurious accommodations and a location with jungle and restaurants a short walk
christopher
2023 年 12 月入住 5 晚
8/10 还可以
Swati
2023年08月27日
Swati
2023 年 8 月入住 2 晚
8/10 还可以
Gemma
2023年05月28日
满意:住宿条件和设施,服务设施
Gemma
2023 年 5 月入住 6 晚
10/10 超赞
Rachelle
与家人出行
2023年04月15日
满意:清洁度、服务设施、住宿条件和设施
Los Altos is a wonderful hotel. The grounds are beautiful and like others have said, the wildlife is better than the National park tour! We loved our spacious suite. The food was great and the pool and beach areas were awesome.
The only suggestion I would make is to have better communication regarding tours/transportation. The advance bookings were made through a series of emails and we never got a one sheet PDF with what we booked and payment information. We also needed a lot of cash since we asked to pay for these directly. Small tweaks would really make this smoother and aligned with other CR resort tour experiences.
Overall, highly recommend!
Rachelle
2023 年 4 月入住 3 晚
8/10 还可以
Daniel
与家人出行
2023年04月14日
Schönes Resort Nahe Strand und Nationalpark
Das Appartement war sehr geräumig und bot mehr als genug Platz für unsere 5-köpfige Familie. Pool und Restaurant waren ebenfalls sehr schön.
Das Personal ist sehr freundlich, jedoch können nicht alle Englisch sprechen.
Meine moderate Bewertung kommt daher, dass es aus meiner Sicht kein 5-Sterne Standard ist. Ich würde dem Resort nur 4 Sterne geben. Daher ist auch das Preis-Leistung-Niveau ungenügend.
Daniel
2023 年 4 月入住 4 晚
10/10 超赞
Rebecca
与家人出行
2023年04月13日
满意:清洁度、服务设施、住宿条件和设施
A beautiful and relatively private setting with excellent food and very friendly, accommodating staff. Loved the quiet beach and lovely pool at sunset. A bit frustrating to have washer/dryer in apartment but not be able to access it.