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Heartland Hotel Queenstown

3.0 star property
Eco-certified hotel with fitness centre and restaurant

Choose dates to view prices

Photo gallery for Heartland Hotel Queenstown

Exterior
View from property
Lake view
Private kitchen
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Gym
The current price is HK$872
HK$1,002 total
includes taxes & fees
16 Apr - 17 Apr

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Chalet Quad Room

Iron/ironing board, free WiFi, bed sheets

Chalet Quad Room

Highlights

Heating
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
Daily housekeeping
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Studio, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Superior Studio, Multiple Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Triple Room

Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
  • 538 sq ft
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Studio King Room

Iron/ironing board, free WiFi, bed sheets

Standard Studio King Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King View Room

Iron/ironing board, free WiFi, bed sheets

Superior King View Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • Partial lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • Partial lake view
  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Super King/Split

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King Room

Iron/ironing board, free WiFi, bed sheets

Chalet Studio King Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King View Room

Lake view

Chalet Studio King View Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
  • Partial lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Super King/Split View

Lake view

Standard Super King/Split View

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
  • Partial lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Chalet

Iron/ironing board, free WiFi, bed sheets

King Chalet

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Queen And Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Super King/Split Room with View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Super King/Split Room

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Superior Queen And Single Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior King Room With View

Iron/ironing board, free WiFi, bed sheets

Superior King Room With View

  • Sleeps 2
  • 1 King Bed

View all photos for King Chalet With View

Iron/ironing board, free WiFi, bed sheets

King Chalet With View

  • Sleeps 2
  • 1 King Bed

View all photos for Family Chalet

Iron/ironing board, free WiFi, bed sheets

Family Chalet

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

Map
27 Stanley Street, Queenstown, 9197

What's nearby

  • Queenstown Gardens - 4 min walk - 0.4 km
  • Queenstown Mall - 4 min walk - 0.4 km
  • TSS Earnslaw Steamship - 8 min walk - 0.7 km
  • Kiwi and Birdlife Park - 12 min walk - 1.0 km
  • Skyline Queenstown - 13 min walk - 1.1 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cookie Time - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Rata - ‬3 min walk
  • ‪Kfc - ‬4 min walk

About this property

Heartland Hotel Queenstown

Eco-certified hotel located in Queenstown City Centre
At Heartland Hotel Queenstown, you can look forward to dry cleaning/laundry services, a bar and a gym. The on-site restaurant, Peaks Restaurant & Bar, offers breakfast, dinner and children's meals. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), a front desk safe and free newspapers
  • A TV in reception, a vending machine and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All 81 rooms have comforts such as 24-hour room service, in addition to amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with satellite channels
  • Mini fridges, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, German, Hindi, Japanese, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 23 to 29 for adults and NZD 10 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Peaks Restaurant & Bar
  • The Lobby Bar

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Heating
  • Iron/ironing board
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 23 to 29 for adults and NZD 10 to 15 for children
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland Hotel Queenstown
Heartland Hotel
Heartland Queenstown
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Scenic Circle a Line Queenstown
Heartland Queenstown
Heartland Hotel Queenstown Hotel
Heartland Hotel Queenstown Queenstown
Heartland Hotel Queenstown Hotel Queenstown

Frequently asked questions

Is Heartland Hotel Queenstown pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heartland Hotel Queenstown?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Heartland Hotel Queenstown on 16 Apr 2025 start from HK$871.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Heartland Hotel Queenstown?

Self-parking is free at this property.

What time is check-in at Heartland Hotel Queenstown?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Heartland Hotel Queenstown?

Checkout is at 10 AM.

Where is Heartland Hotel Queenstown located?

Located in Queenstown City Centre, this eco-certified hotel is within a 5-minute walk of Queenstown Arts Centre, St Josephs Parish and Queenstown Gardens. Queenstown Mall and Cookie Time are also within 5 minutes.

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Heartland Hotel Queenstown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 351 out of 1006 reviews
Rating 8 - Good. 416 out of 1006 reviews
Rating 6 - Okay. 167 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dominique

Close to town with fabulous scenery from the room. Staff very helpful with early check-in
Stayed 1 night in Mar 2025

10/10 Excellent

Fletcher

We had beautiful view of Queenstown and the lake. Close to the restaurants and adventure activities in the area. Excellent night life nearby
Stayed 1 night in Feb 2025

8/10 Good

Shirlene

Nice room, close to town & good check-in.
Stayed 1 night in Jan 2025

10/10 Excellent

Prisna

Awesome service. Would visit again!
Stayed 1 night in Mar 2025

10/10 Excellent

Julia

Very convenient hotel while visiting beautiful Queenstown. We stayed there both on the first day and last day. We were happy to come back
Stayed 1 night in Feb 2025

10/10 Excellent

Solomon

Steep walk back from cod but loved the location
Stayed 1 night in Mar 2025

10/10 Excellent

Arvind

Have very nice view of the lake and surrounding area.
Stayed 2 nights in Feb 2025

8/10 Good

Kimberly

We liked the convenience of the property to the city center. We liked the gym! Very clean and friendly staff!
Stayed 2 nights in Feb 2025

4/10 Poor

Barbara

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff at reception were helpful, but the bar staff had other duties so we left waiting for service, The room had mould around the bath, stained handbasin and peeling paint everywhere !
Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Walkable into Queenstown and intercity bus stop. Great view over the lake.
Stayed 1 night in Feb 2025

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff was not super accommodating even for small requests… the rooms desperately need to be renovated, the only thing this place has going for it is the proximity to town; frankly there are way better options for similar prices…

4/10 Poor

Morag

Liked: Property conditions & facilities
No soundproofing
Stayed 1 night in Apr 2025

10/10 Excellent

Mathew

Loved our stay here. Staff and facilities were excellent. Breakfast was lovely and we could easily walk to downtown Queenstown. The steep hill walk home would get the occasional whine from the family but the bedroom views made up for it when you got back.
Stayed 3 nights in Jan 2025

8/10 Good

Masayuki

enjoyed our stay nicely, visiting city center area with leaving the car in the hotel's parking space
Stayed 1 night in Jan 2025

10/10 Excellent

Akashdeep

Great location. Comfortable stay.
Stayed 1 night in Nov 2024

10/10 Excellent

John

We really liked the restaurant and the rooms were nice with a great view.
Stayed 1 night in Nov 2024

10/10 Excellent

lori

We had rooms with wonderful views of the lake from balcony. Breakfast was plentiful and very good. Coffee was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Niamh

Quiet and spacious rooms. Really friendly and helpful staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Great location
Great location and clean. No air conditioning but a great breeze with window open (only issue with that was the smell of smoke from those smoking on their patios). Would stay again.
Stayed 2 nights in Jan 2025

8/10 Good

stephen

Great location. Awesome breakfast
Stayed 2 nights in Dec 2024

8/10 Good

Nikola

Great place to stay, no fuss and close to everything. Keep in mind some rooms don’t have air conditioning, not normally an issue but on a hotter day you will feel it.
Stayed 1 night in Jan 2025

8/10 Good

Joshua

Warm welcome, nice spacious room and close to town
Stayed 1 night in Oct 2024

4/10 Poor

Janet Ho

Liked: Staff & service
When we went to the hotel room, another visitor opened the door with his keys , I was shocked and was very embarrassed, because the receptionist made mistakes on it.
Stayed 1 night in Mar 2025

10/10 Excellent

Sally

Super cute and comfy rooms. Convenient location.
Stayed 1 night in Nov 2024

8/10 Good

Polly

Loved the room, but y up a very steep hill from the tow
Stayed 2 nights in Jan 2025