Service is impecabble. But some rooms need repair.
Ananya
2024 年 8 月入住 2 晚
8/10 还可以
Sup
2024年07月26日
满意:清洁度、员工和服务、住宿条件和设施
Good and nice staffs, front desk representative could be more responsive. The property is old but probably the premier one in Puri.
Sup
2024 年 7 月入住 2 晚
2/10 糟糕
Brajendra
2024年06月23日
Brajendra
2024 年 6 月入住 2 晚
10/10 超赞
sushil,San Antonio
与家人出行
2024年03月1日
Staff was excellent specially Prashant from waves restaurant.
sushil
2024 年 2 月入住 1 晚
10/10 超赞
Vincent
2024年02月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel in Puri
It’s a nice hotel. There are two Mayfair hotels. Heritage and Waves. Heritage is older with its own characters.
Vincent
2024 年 2 月入住 1 晚
4/10 很差
Anuj
与家人出行
2023年09月13日
不满意:员工和服务,清洁度
Poor and slow service. Not maintained facilities
If you want to experience what service you would get when a hotel is run by sloths, this is a perfect example. It took them 30 mins to check us in.
Then they gave me a room that smelled like a serial smoker lived in it. Upon multiple requests and waiting for an hour they changed our room, which was better but not quite.
Food service was no better. We had to wait 45 mins in the restaurant while they “prepared fresh food.” I asked for clean empty dinner plates to be delivered to my room, which took them 30 mins. Just to deliver the plates. I had to call twice and go to front desk to make sure someone was looking at it.
Anuj
2023 年 9 月入住 1 晚
10/10 超赞
Banani
与配偶出行
2023年08月12日
满意:员工和服务、服务设施、住宿条件和设施
Staff were very caring and helpful. Very pleasant natural beauty surrounding the hotel. Food was excellent. Beach is well taken of.
Banani
2023 年 8 月入住 3 晚
10/10 超赞
DHARANIDHAR
与家人出行
2022年01月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is located on the sea beach. It is a beautiful place filled with greenery and artifacts. The rooms are neat and clean. Staff are friendly and providing quality and prompt service. Lovely dinning with tasty food.
DHARANIDHAR
2022 年 1 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2021年12月16日
满意:客房舒适度,住宿条件和设施
Nice getaway
Mayfair Heritage is set in a great setting and location. Hotel is gorgeous and serene. Check-in was too long even though all documents were uploaded online days before the trip - reason given was due to late check-out. Still shouldn’t have to sit around for 1 hour in the reception before getting the room. Dinner buffet was sub-par, breakfast was decent. 2 states restaurant was excellent - great food, great service and an amazing lunch. Shout-out to Asok for great service during meal times and the manager for always check-in on us. Overall, would recommend to friends.
真实旅客
2021 年 12 月入住 1 晚
8/10 还可以
SWAYAMSIDHA
2021年10月30日
SWAYAMSIDHA
2021 年 10 月入住 1 晚
10/10 超赞
Saumya
2021年10月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful Experience
Nice stay. Professional staff. Good food. 2 issues to sort out. The check-in and check-out could have been quicker. And the bathroom could do with a shower cubicle as there was nothing to prevent the water from spreading all over the bathroom.
Saumya
2021 年 10 月入住 2 晚
8/10 还可以
Santosh
与家人出行
2020年11月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
good stay
Santosh
2020 年 10 月入住 2 晚
10/10 超赞
Sanjay
与家人出行
2020年03月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
8-Star service and stay
Absolutely amazing. 8-star rating for the personalized service, cleanliness, awareness of corona virus and everyone wore masks - felt very safe. Excellent food and a butler as well! Beyond every imagination. Thank you so much for being so nice
Sanjay
2020 年 3 月入住 2 晚
6/10 一般
Caroline
2020年02月8日
满意:客房舒适度
Not great, but comfortable hotel
Room is spacious and comfortable. Hot water tank is too small for a satisfactory shower. We had to make two calls in order to get service. Our room has a lousy beach view. Restaurant serves high quality Indian cuisine. Nevertheless, it is the best place to stay in Puri.
Caroline
2020 年 2 月入住 2 晚
10/10 超赞
Nate,Chicago
与家人出行
2019年11月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I felt at home at Mayfair. They have high tea at 5 pm every day where you can meet delightful guests from near and far. Clean place. Right next to the beach. Both Mayfair waves and Heritage are right next to each other under same management. The gym and kitchen are in the Waves. So you go there for everything. The Cottage at Heritage is no cottage at all. It is just an efficiency room arranged like a one story town home. The people are super nice. I loved my short stay there. The breakfast is nowhere near that of, say, JW Marriott, Pune, in terms of luxury. But good enough. But I did not give much value for breakfast in my evaluation of this property.
Nate
2019 年 10 月入住 3 晚
2/10 糟糕
Srijibesh
2019年06月19日
不满意:客房舒适度,住宿条件和设施
Srijibesh
2019 年 6 月入住 1 晚
10/10 超赞
Manas
2019年04月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff took very good care of us 😄😄😄
Manas
2019 年 4 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2019年03月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Liked access to the beach, staff professionalism and courtesy, room size and amenities breakfast buffet was excellent both taste and lavish spread
Improvement suggestions
Let guests know about geyser for hot water at check in as switching on geyser is not required at most of the high end hotels
Did not had good experience at the 2 state restaurant uncourteous staff, did not give menu for the bengali/odia dishes , this menu should be highlight of the restaurant. When asked for it server lied that it was only available for lunch. When I could see other table has it , asked the main waiter and he gladly provided the menu.
真实旅客
2019 年 3 月入住 2 晚
6/10 一般
真实旅客
团体旅客
2019年03月8日
Checkout time at 08:00 a.m is very strange
Not found or heard any where’s in India
It is always 12:00 noon every where
Though it is printed on the Expedia confirmation but you hardly go for such minute details always . It is there duty to explain the at the time of checking in so that the guest can know in advance and do not have to face embarrassment
真实旅客
2019 年 3 月入住 1 晚
2/10 糟糕
真实旅客
2018年12月16日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall we didn’t had a great experience for the price paid
真实旅客
2018 年 12 月入住 1 晚
8/10 还可以
真实旅客
2018年10月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
very nice..great ambiance, friendly staff..good service
真实旅客
2018 年 9 月入住 3 晚
8/10 还可以
真实旅客
2018年10月7日
满意:员工和服务,清洁度
Puri Mayfair
Nice Hotel. The best in Puri. Good food and service.
真实旅客
2018 年 9 月入住 2 晚
8/10 还可以
Prem
2018年08月10日
满意:员工和服务,清洁度
Great service Average rooms
Rooms were a bit disappointing. Very dark and dingy and small. Expected the cottage rooms to be bigger. Bathrooms also need a major revamp.
Service and staff was excellent. Housekeeping comes within seconds! Great staff and very helpful
Prem
2018 年 8 月入住 2 晚
10/10 超赞
Alok
2018年04月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent place to stay with awesome service, breakfast and restaurant food.
Alok
10/10 超赞
ABHISHEK
2017年06月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel with excellent behaviour of staff
Good experience friendly atmosphere excellent hotel staff behaviour good food