I reserved 2 rooms, one King bed room, and another 2 queen beds. I had even called when making the reservation to let them know the second room is for my kids, so I'd like to be near them. Was told no problem. When I checked in, they just had print outs of reservations, and couldn't even find by 2nd reservation. She finally found it, and gave me 1 room on 2nd floor, 1 on 3rd floor. Both were 2 queen beds, When I went back down to let her know I need a King bed, she said they don't have that. Super annoying to have the wrong room. Rooms are very basic, kind of gross, but serve their purpose for a place to sleep. I will never stay here again, that's for sure.