2/10 糟糕
keith
2025 年 4 月 14 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
therer was no hot water, one night. The sink and bath tube are very slow draining, the t.v. service was in and out.
The out side security door, would not lock. This has been going on for the last five years, that I have been staying at this facility. Each time I stay, I was hoping that some of the problems, would have been corrected, and each year, you send me this evaluation report, and I tell you the same problem exists, and nothing ever changes. I am going to report this facility to the BBB and to the Health dept. I would like to know if you plan on doing anything about this problem. I complained to the manager about these problems, and her response,was,I WILL REFUND ONE HALF OF THE CHARGE.I told her that was unacceptable, and I wanted the full night refunded. She said no way, and hung up on me. Now it is your turn to tell me what, if anything you plan on doing?
keith
2025 年 4 月入住 3 晚