My partner and I visited Beaches Resort in Turks and Caicos to celebrate our August and September birthdays. It was our first trip together to the island, and while we were excited, things did not start off well.
Upon arrival, instead of being greeted with cocktails, we were greeted with roaches. Our Key West Village 1-Bedroom Suite was lovely, with a full kitchen and washer/dryer, but the front desk staff admitted she wouldn’t stay in the first room either seeing visible roaches crawling in the room. She accommodated us with a room switch to the top floor, which we appreciated after a long trip.
We enjoyed trying different restaurants, but our reservation at Kimono’s was ruined when a roach crawled into our friend’s food. The chef, Cookie, said he “killed it with his hands.” On our last day, we ran the dishwasher in our suite and found more roaches inside.
While the resort has great amenities, the repeated roach encounters made our stay uncomfortable. Given the disruption, a refund for at least two nights would be fair.
Unfortunately, what could have been a special trip was overshadowed by these issues. Be prepared for roaches throughout the resort if you decide to visit.