First of all, when I arrived at 1:40am on Saturday, 12/14, the front desk clerk told me they had overbooked for the evening. I had to then find another hotel to stay for the rest of the night, and it's impossible to book a hotel online for the night after midnight. Second, I haven't gotten a refund for this extreme inconvenience. I didn't end up finding another hotel to stay in until an hour later, and having only gone to bed after 3am, I had to work this morning 10am. This overbooking was totally unnecessary and rude. This is why my review for this establishment is bad.