2/10 糟糕
Lori
与配偶出行
2025 年 9 月 15 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Arrived Friday mid day
-exterior and entrance of building very old and run down
Asked about secure parking, "that was reserved for tenants who live here"
Went up to our room. As we were there for a wedding, we needed to iron clothes. Ironing board, but no iron. Called the desk. And clerk said she would have one brought up. It was.
We wanted a drink with ice. But there was no ice bucket. Another trip to the desk. Given a small ice bucket. Told not to drink the ice cubes, because of a "boil advisor" since Aug 6, it was now mid Sept. 1 small 500 ml bottle provided. We then went and purchased a $3 4l bottle.
Asked for more coffee for the room and paper to go with the pen.
The room was warm and stuffy, tried to find the AC. Was told none of the rooms has AC, however Was provided a fan for the room.
We thought we'd like to watch TV. It had worked, then stopped. Possibly it was the batteries in the remote. But it wasn't. By then it was late at night and no one available to fix the TV. A new clerk, said she noticed we had had issues and offered to move us. That was so kind. Up to 7th floor with ocean view.
It was spacious and appeared cleaner. Up in the morning, saying well at least the bed was clean. Went to make the bed and the comforter had stains on the top and bottom of the comforter.
Went to have a shower, almost all dispensers were empty.
Decided to go for breakfast , there was a live milipede on the plate for the serving spoon. 😞 SO MUCH WRONG HERE
Lori
2025 年 9 月入住 2 晚