We had booked a superior room with a balcony, and were told there would be a fridge and bathrobes in the room when checking in. When we got to the room it wasn't there. I let the reception know, and the woman said she would notify housekeeping.
Later that evening when we came back, it still wasnt fixed, so I went to the reception again. This time, a gentleman told us that standard rooms (which we had not booked), didnt come with fridges, and that they could not be moved. However, he went to check with someone, and got it fixed. He then told us that superior rooms only comes with double beds (not twins like we had), and then he said the only difference between a standard room and superior rooms were fridges and bathrobes. Something wasn't right about this.
Someone here wasnt telling us the truth, and I suspect we were just put in a standard room (226) with a balcony, instead of a superior room.
The balcony overlooked a big parking lot, so not much of a view. In addition, the room was not very clean. Under the bed I found a huge coffee-stain, but it didnt bother me too much as it was under the bed and it didnt smell. We didnt ask for roomkeeping a single day.
The good part is that it's in a decent location close to all the sights in Poznan, and the staff were friendly enough. The aircondition worked well. Would I stay here again? Probably not.