Staff is pleasant but the hotel has seen better days. Room was sort of clean, but paint peeling, carpet was dirty. Room smelt a little musty.
Sad to say, I woke up twice in middle of night itching, on arms and neck, discovered bed bugs.
Ronald
2024 年 10 月入住 1 晚
10/10 超赞
Victoria
与家人出行
2024年10月20日
Though rooms are old and needs to be updated was clean
Victoria
2024 年 10 月入住 1 晚
8/10 还可以
Tim
2024年10月19日
满意:清洁度、员工和服务、住宿条件和设施
All the basics covered very well and I would stay here again.
Tim
2024 年 10 月入住 1 晚
2/10 糟糕
Jeannine
2024年10月18日
Jeannine
2024 年 9 月入住 1 晚
6/10 一般
Rocco
2024年10月14日
满意:服务设施,清洁度
不满意:住宿条件和设施
The room was large, comfortable and clean.
The person at the desk was not friendly nor efficient. I was there at 1:30 and she said she couldn't check me in until 3. No one was around and the hotel did not look particularly busy. When I returned I waited and asked her what I would need when checking in. She then told me that she was not sure but my room may or may not be ready, even at 3. I didn't get a very comfortable feeling with the staff member.
Rocco
2024 年 10 月入住 1 晚
10/10 超赞
Julio
2024年10月6日
Julio
2024 年 6 月入住 1 晚
2/10 糟糕
Dominique
与家人及幼儿出行
2024年10月3日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
My tv was broken in my room nobody came to help me fix it the guy told me to unplug it and then do it myself
Dominique
2024 年 9 月入住 1 晚
2/10 糟糕
kani
2024年09月30日
不满意:清洁度、员工和服务、住宿条件和设施
The room smelled like an ashtray even though indoor smoking was banned years ago. Toilet did not flush. Tv did not work initially - I had to play around and figure it out. Worst part is it is not ADA compliant!!! I have walking issues. There was no way I could carry my bag up the stairs and walk to the end of the hall on the 2nd floor. I asked for a room on 1st floor and she said they were sold out. I asked for a room closer to stairs on 2nd floor. Got the same answer. Fortunately a man checking in right after me brought my bag upstairs. Very inconvenient for people who use canes. Never again will I stay there and will warn anyone staying in Hopewell, do not go to the Inn at Arbor Ridge!!!
kani
2024 年 9 月入住 1 晚
10/10 超赞
Alex
2024年09月28日
Alex
2024 年 9 月入住 1 晚
6/10 一般
Anthony
2024年09月21日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Poor lighting, no work area, only one nightstand, no desk lamp, etc.
Anthony
2024 年 9 月入住 1 晚
6/10 一般
Hope
与配偶出行
2024年09月15日
The rooms needs renovation! Bathroom walls, door damaged , ceiling damaged,sink,:poor lighting in bathroom. No info on how to work the TV! Hair drying missing out it holder. Verydiappointed! Won’t stay there again!
Hope
2024 年 9 月入住 1 晚
6/10 一般
kenny
团体旅客
2024年09月14日
不满意:住宿条件和设施
Very dated. Bathroom not in good shape
kenny
2024 年 9 月入住 1 晚
2/10 糟糕
Safiya
与配偶出行, 商务旅客
2024年09月4日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was dirty. I was so happy when the morning came so I could leave.they need to work on cleansiness.
Safiya
2024 年 8 月入住 1 晚
10/10 超赞
Yesenia
2024年09月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bueno super tranquilo impecable
Yesenia
2024 年 8 月入住 1 晚
10/10 超赞
Tasheka
与家人出行
2024年08月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very beautiful and clean, I had my wedding nxt door at mill creek caterers but I got ready at this Inn and spent the night there with my husband before going back home to Jamaica. Everything was exceptional!
Tasheka
2024 年 8 月入住 2 晚
2/10 糟糕
A. V.
2024年08月9日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Black mold and mildew in the bathroom near the shower area. Peeling paint in both areas.Night Check in Staff was very attentive. Morning Check out staff refused to print out receipt.
A. V.
2024 年 8 月入住 1 晚
2/10 糟糕
Ryan
2024年08月6日
不满意:住宿条件和设施
Room was outdated tv didn't work and the ceiling was leaking water, front desk didn't seem concerned when i mentioned it
Ryan
2024 年 8 月入住 2 晚
2/10 糟糕
Lisamarie
商务旅客
2024年07月22日
不满意:清洁度、员工和服务、住宿条件和设施
Room was filthy my car was broken in too in parking lot
Lisamarie
2024 年 7 月入住 1 晚
10/10 超赞
Brittany
2024年07月10日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brittany
2024 年 7 月入住 1 晚
2/10 糟糕
真实旅客
商务旅客
2024年07月9日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
No Smoking?
Says no smoking but someone clearly smoked pretty heavily in the entire building and in room 214. Burn marks on the carpet and an overwhelming smell of smoke. Pretty gross and not what expected for the price of the room