Check-in was confusing, no one at the office, it was closed. Instead there was an envelope taped to the door with the message that "key was on the door and checkout at 10". So I tried to contact the hotel (infos on the website & emails) and Expedia, but nothing came of it. Finally, we just checked if there's a room with the key in the doorknob, we saw there was at room #10, so we took that room; 'cause it was also raining cats & dogs. Other than that, all was okay. We dropped off the room key in the key drop box at check-out, no staff interaction. Price wise, it was great!