When I made reservations for this property, there were several options for rooms and beds at different price points. I selected the more than $50/night price markup for a king-sized mattress. When we arrived, we were given two twin mattresses. We were told by the girl with the "FATE" tattoos on her fingers that there was no guarantee of mattress size when we checked-in and that there was no refund of the difference in price despite paying a substantial upcharge for something that was part of the booking process. Based on this experience, and losing money, and their"no guarantees" policy, I don't see that it makes sense to book this hotel online. The price range is too great not to have them guarantee their rooms and not refund the price difference when they intentionally take your money for something that they likely can't deliver. Otherwise, great location and clean, but not honorable.