This property has done a very good job renovating. Curb appeal is very good, and the interior has clearly gotten a substantial refresh. You can still “feel” it’s a Comfort Inn with its low ceilings, tiny elevator, narrow corridors and small lobby, but again, they have done about as much as you can to dress it up. However, as I arrived, I had to wait at the front desk for quite a few minutes before a clerk showed up to check me in. This is typically due to desk clerks being given tasks that pull them away from the desk for periods of time. Although clearly a cost-saving measure, this really only works if you have at least two clerks - which often negates the cost savings that smaller or low-occupancy facilities are trying to achieve. But remember owners/managers - you don’t get a 2nd chance at a first opinion. Commit to the cost of having an attentive, well-trained and very friendly desk staff. In the room, the TV was about a decade too small, and the hotel decided not to pay for the main 4 networks - perhaps hoping no one will notice or care. I noticed and care. Bathroom was relatively clean, but this hotel likely doesn’t have a room inspector - a member of housekeeping that does final room inspections before they are released for check-ins. This can help prevent the hairs I found.
Also, need full-size ironing boards, a more attentive bfast host to ensure coffee doesn’t run out, and a call to the vending company to make sure credit card modules work. Who has cash?!