The mattress was very old and my back is killing me now
Giancarlo
2024 年 10 月入住 2 晚
8/10 还可以
Michelle
与配偶出行, 商务旅客
2024年09月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
N/A
Michelle
2024 年 9 月入住 4 晚
8/10 还可以
Elva
2024年09月19日
满意:员工和服务,清洁度
I was disappointed that I had to pay separately for breakfast. Please include breakfast in your package and charge for it within the package 😕😕😕😕
Elva
2024 年 9 月入住 1 晚
8/10 还可以
Edgardo Guillermo
2024年09月15日
满意:清洁度
Es un hotel que carece de los servicios que ofrece la cadena Radisson; está en remodelación
Edgardo Guillermo
2024 年 9 月入住 6 晚
8/10 还可以
Edoll
2024年09月14日
Edoll
2024 年 8 月入住 2 晚
10/10 超赞
Nwabugo
2024年09月4日
Nwabugo
2024 年 8 月入住 5 晚
6/10 一般
Mahlon
与家人出行
2024年09月1日
满意:员工和服务
Major weekend Limited towels, staff shortage, etc.
Mahlon
2024 年 8 月入住 2 晚
10/10 超赞
Elizabeth
团体旅客
2024年08月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful Hotel helpful staff
Elizabeth
2024 年 8 月入住 3 晚
8/10 还可以
Norva,Santa Flora
与家人出行, 商务旅客
2024年08月26日
满意:员工和服务
不满意:清洁度
Convenient location. Good dining options. Needs to be cleaned and sanitized more often especiallythe carpeted areas. Sanititing stations need to be present at high traffic areas.
Norva
2024 年 8 月入住 2 晚
10/10 超赞
Valini
2024年07月25日
满意:清洁度、员工和服务、住宿条件和设施
Good service
Valini
2024 年 7 月入住 4 晚
2/10 糟糕
Travis
2024年07月25日
不满意:客房舒适度
Not my favorite, booked a room but it was already gone so got 2 double beds I think and it was so uncomfortable. The blinds in the room were also terrible meaning I couldn’t sleep as it got bright super early
Travis
2024 年 7 月入住 1 晚
6/10 一般
Starr
与家人出行
2024年07月12日
满意:员工和服务,清洁度
不满意:住宿条件和设施
I think they need better beds and rollout beds
Starr
2024 年 7 月入住 1 晚
10/10 超赞
Atim
2024年07月12日
满意:清洁度、员工和服务、住宿条件和设施
The property was nice, pool was nice juat a lot of mosquitoes, clean rooms great service
Atim
2024 年 7 月入住 9 晚
4/10 很差
真实旅客
与家人出行
2024年07月10日
满意:员工和服务,清洁度
不满意:客房舒适度
The bed was hard not comfortable at all the air conditioner didn’t get cool at night got warm only went to 20C
真实旅客
2024 年 7 月入住 6 晚
6/10 一般
Cameba
与配偶出行
2024年07月9日
满意:员工和服务
I liked the pool area it was beautiful at nights. However the pool bar was not operational which would have made it better and the rotating restaurant on the roof only opens on Sunday for brunch. The hotel has the potential to be great if these things are addressed. It needs some pool side entertainment especially on weekends.
Cameba
2024 年 6 月入住 7 晚
10/10 超赞
Sherina
与家人出行
2024年07月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was perfect
Sherina
2024 年 7 月入住 2 晚
6/10 一般
Norva,Santa Flora
商务旅客
2024年07月4日
满意:清洁度、员工和服务、住宿条件和设施
Very convenient, clean and being renovated.
Norva
2024 年 6 月入住 3 晚
10/10 超赞
Lesley Ann
与家人出行
2024年07月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lesley Ann
2024 年 6 月入住 4 晚
2/10 糟糕
Shishir
与家人出行
2024年07月2日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bad experience. the staff specially the night one are bad. they misbehave. The whole hotel stinks.
Shishir
2024 年 6 月入住 3 晚
8/10 还可以
Carla
2024年06月29日
Carla
2024 年 6 月入住 3 晚
2/10 糟糕
Manolito
团体旅客
2024年06月28日
不满意:清洁度、员工和服务、服务设施
Check in took over 2 hours and I was sent to three different staff members. One of them didnt even say hello and started helping someone else in the middle of when she was supposed to be getting me room keys. She sent me back to the second person who then gave me room keys to a room with two double beds when my reservation (that was confirmed by the first person) was for a King bed. I go back downstairs to inform the staff about the room and one of them then says I have to wait another 20 minutes for another king room to be available. After waiting another 45 mins I finally had a room. Website confirms that check in is guaranteed by 3:00PM and I did not get a room key until almost 4:30PM. When we asked to speak to the manager, the person we asked was very evasive about providing the general managers name or contact information. We had to ask her multiple times and she kept giving his schedule of when he would be in the hotel rather than an email address. When she finally gave the email address she provided an email address without an “@“ sign, again, purposely giving incorrect information. It should not take over two hours to check into the CORRECT room. It also shouldn’t take 3 people to check someone into a room. Ridiculous wait times, horrible customer service, from inattentive staff and poor approach to compensation; they offered a fruit plate and breakfast when the LEAST they could've done was a free night on the reservation or a discounted room rate.