The hotel is nice; rooms good and comfortable albeit not overly large but have silly niggles: the small old TV is fixed to the wall and cannot be viewed from the bed; no USB connectivity; very creaky floors. The negatives are in the dining area and experience: very cold, too open - we suffered a loud party and despite moving as far as possible from them we still couldn’t converse without almost shouting, very disappointing menu - supposedly Italian but essentially pizza or pasta but very little else that you’d expect from a high end restaurant and overpriced. The experience at breakfast was ultimately no better: still far too cold in the dining area and although a good selection of breakfast items, the poached eggs for my Eggs Benedict weren’t cooked - l ended up with a plateful of watery mush ! I wouldn’t stay there again.
Richard
於 2024 年 11 月住了 1 晚
8/10 不錯
David
2024 年 11 月 2 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good but not wow
Good location in Canford Cliffs. Nice terrace and bar. Room nice but a tiny bit old fashioned, as was the hotel. Breakfast pleasant. Really not much to fault but not wow either. Would probably stay again so no complaints.
David
於 2024 年 10 月住了 1 晚
10/10 優異
Janet
伴侶同遊
2024 年 9 月 20 日
讚好:整潔度、職員與服務和住宿狀況
We had a wonderful 3 nights, in a comfortable room, with excellent food and a stunning view of the harbour from the dining terrace and our bedroom. A very friendly welcome from reception staff, including a courtesy call the day before. Most of the dining staff, were helpful and efficient. We would definitely return again. We had a lovely time in beautiful Sandbanks and the hotel was in a great location for a walk to the beach.
Janet
於 2024 年 9 月住了 3 晚
10/10 優異
真實旅客
多人同遊
2024 年 9 月 16 日
讚好:職員與服務、設施服務和住宿狀況
Lovely hotel, staff friendly, food great, only slight moan is the room decor was a little tired but overall really lovely hotel
真實旅客
於 2024 年 9 月住了 2 晚
10/10 優異
Alan
2024 年 9 月 11 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Alan
於 2024 年 9 月住了 1 晚
4/10 欠佳
Liz
2024 年 9 月 1 日
讚好:職員與服務
不滿:住宿狀況和客房舒適度
It’s glitters but it ain’t gold!
This hotel seems to be more focused on the food and drink side of the business for their profit and don’t care about much else. They really overcharge for everything. Two drinks £30! No table service outside. Such a shame as that’s where most people go. Missing a trick there and just making people sad they have to go get their own stuff. The room was small, stuffy, outdated and extremely(!!) tired. Could do with investing in refurbishing the rooms then they could justify the high prices. Disappointed and won’t be returning.
Liz
於 2024 年 8 月住了 1 晚
10/10 優異
David
2024 年 8 月 31 日
讚好:整潔度、職員與服務和住宿狀況
David
於 2024 年 8 月住了 1 晚
8/10 不錯
Anne
伴侶同遊
2024 年 7 月 23 日
讚好:整潔度和職員與服務
Wonderful view from dining room and deck. Staff friendly and welcoming, and exceptionally helpful.
Hotel is slightly tired but clean. Sheets and towels snowy white. Squeaky and uneven floor in our room needs attention and must have been irritating to room below.
Breakfast was tasty but not four star, although granola bars were delicious. Dinner selection was good.
Anne
於 2024 年 7 月住了 2 晚
10/10 優異
Christine
伴侶同遊
2024 年 7 月 15 日
讚好:整潔度、職員與服務和住宿狀況
Lovely staff dining excellent room very clean
Christine
於 2024 年 7 月住了 3 晚
10/10 優異
Derek
伴侶同遊
2024 年 6 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent views. Staff were friendly and helpful. Good dining options with excellent Chinese restaurant. Great access to beach and harbor. Would definitely go again.
Derek
於 2024 年 6 月住了 3 晚
8/10 不錯
Bradley
2024 年 5 月 29 日
Bradley
於 2024 年 5 月住了 2 晚
8/10 不錯
Peter
2024 年 5 月 17 日
讚好:整潔度、職員與服務和住宿狀況
Peter
於 2024 年 5 月住了 1 晚
10/10 優異
Lee
2024 年 5 月 17 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lee
於 2024 年 5 月住了 2 晚
6/10 一般
Victoria
家人同遊
2024 年 5 月 13 日
讚好:住宿狀況和客房舒適度
Hotel is complacent, letting its guests down
Really disliked the fact that there is no table service for drinks on the terrace, only glass collection service. This meant us having to get up, queue for very slow service at the bar, and struggle with 4 drinks down the steps. Drinks are over priced too. However, the non service policy is a missed opportunity on the part of the hotel to up-sell as glasses collected. This is a poor part of the hotel experience. Outside staff were very young, not trained other than is very basic skill of picking up glasses. The bar service was very slow and I had to stand and wait for a good few minutes before being served.
Victoria
於 2024 年 5 月住了 1 晚
8/10 不錯
Jack
2024 年 5 月 12 日
Jack
於 2024 年 5 月住了 1 晚
10/10 優異
A
家人同遊
2024 年 4 月 21 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Will be back!
Lovely stay - the views made it so book a room with a view if you can! Staff were excellent, food was also very good. Breakfast in particular was lovely and high quality.