6/10 一般
真实旅客
商务旅客
2020年02月24日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
The whole thing was a stuff up. Arrived during load shedding and there was no power. The whole place was dark
Then they said they have no record of our bookings (2 rooms) and the executive suites we had booked had already been taken. Infact they only have one executive suite yet your system allowed me to book two.
Then later they found the records, but the booking tbey found was only for one room, yet I had booked two and even have email condirmation of two rooms.
真实旅客
2020 年 2 月入住 1 晚