Is a nice clean hotel, The garden is beautiful . The service on the restaurants is nice, A lot of options for breakfast and dining. I really enjoyed the restaurant La Portica Thanks to Miguel and Augustina for a Good service, Always nice smiling, Remembering what we love for drinking And food. Just one minus for the white night on Fridays not everybody’s go to party so it will be good to prepare something for the people who decide to stay at the hotel. Overall, I really enjoyed this hotel . We definitely will be back.
Mariana
2024 年 10 月入住 6 晚
10/10 超赞
Clarize Joie
2024年11月4日
满意:住宿条件和设施,员工和服务
Clarize Joie
2024 年 10 月入住 3 晚
10/10 超赞
Amanda Monique
2024年11月4日
满意:清洁度、员工和服务、住宿条件和设施
Amanda Monique
2024 年 10 月入住 4 晚
8/10 还可以
Yuriy
与家人出行
2024年11月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
There's a great opportunity to walk around all riu's aroud. Unfortunately you can't use all Rius for diner, only for lunch.
Yuriy
2024 年 10 月入住 7 晚
6/10 一般
June
与配偶出行
2024年11月2日
满意:住宿条件和设施,清洁度
Stayed at Riu Hotel in Cabo 2 months ago. This hotel cannot compare. Food was not as good (Italian). The other restaurants were just ok. Breakfast was the best meal of the day. Not much to do at the hotel in the evening.
I was going to go to Riu in Jamaica next but may rethink that.
June
2024 年 10 月入住 7 晚
10/10 超赞
Hector
2024年11月2日
满意:清洁度、员工和服务、住宿条件和设施
Great place great service
Hector
2024 年 10 月入住 3 晚
10/10 超赞
Yelena
与家人出行
2024年10月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean property thank you
Yelena
2024 年 10 月入住 7 晚
10/10 超赞
Terry,East Brady
与配偶出行, 团体旅客
2024年10月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay at RIU palace , the close proximity to 5th avenue and the other and the other RIU resorts. Breakfast was our best relaxing meal, we loved the Japanese restaurant evening buffet.
Terry
2024 年 10 月入住 7 晚
10/10 超赞
David
与家人出行, 与配偶出行
2024年10月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All the staff were great, even the yard and maintenance workers were helpful. enjoyed being able to visit and have lunch at sister resorts next to property.we even decided to stay on resort and not do any excursions to enjoy the facility.
David
2024 年 10 月入住 4 晚
10/10 超赞
Ana
2024年10月30日
满意:清洁度、员工和服务、住宿条件和设施
.
Ana
2024 年 10 月入住 5 晚
2/10 糟糕
mark
团体旅客
2024年10月30日
满意:服务设施
不满意:住宿条件和设施,清洁度
the "beachfront" room was not beachfront. it was not in view of the beach. There was a thick swamp between the room and the "beach". which was 20 feet deep and rocky and dirty... many of the restaurants were closed. there was construction. You had to walk for minimum quarter mile to get to the restaurants. down unlit trails and roads.
We had to check out after the first night and move to another hotel. I was told there were no refunds, but there was no way we could stay.
dont go here. there are so many really good properties in this area. Move on.
mark
2024 年 10 月入住 3 晚
8/10 还可以
Chandra
与家人出行
2024年10月30日
满意:清洁度、员工和服务、住宿条件和设施
Staff are very nice. Room felt very clean! Service was prompt. Food options were plentiful. Food quality was very average. Nothing great, but nothing horrible. Didn't make us sick so that's a plus. About an hr ride from Cancun airport. Resort is in a gated community which is nice because you can leave the resort to walk around and still feel safe.
Chandra
2024 年 10 月入住 7 晚
4/10 很差
Crystal
2024年10月30日
Crystal
2024 年 10 月入住 4 晚
10/10 超赞
Javier
2024年10月30日
满意:清洁度、员工和服务、住宿条件和设施
Javier
2024 年 10 月入住 4 晚
10/10 超赞
Jeff
2024年10月29日
Jeff
2024 年 10 月入住 4 晚
10/10 超赞
Olesya,Sunny Isles Beach
2024年10月29日
满意:清洁度、员工和服务、住宿条件和设施
Amazing experience, will come back.
Olesya
2024 年 10 月入住 4 晚
10/10 超赞
Enrique
与配偶出行
2024年10月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This our second year to this resort it’s great we will be back next year God first
Enrique
2024 年 10 月入住 7 晚
4/10 很差
Arian
与配偶出行
2024年10月29日
满意:员工和服务、服务设施、住宿条件和设施
nice service cheap food old no taste
Arian
2024 年 10 月入住 7 晚
10/10 超赞
Trent
2024年10月28日
满意:清洁度、员工和服务、住宿条件和设施
Trent
2024 年 10 月入住 4 晚
10/10 超赞
Mary
与家人出行, 团体旅客
2024年10月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was beautiful and all the staff was amazing, especially Alberto and Emanuel from the entertainment team
Mary
2024 年 10 月入住 7 晚
8/10 还可以
Jake Wayne
与配偶出行
2024年10月27日
满意:清洁度、服务设施、住宿条件和设施
Property was extremely safe and very very clean. Staff were very professional, friendly, and excellent. The biggest complaint I have and why I will never return is their food. The food looked great but almost every single dish tasted so foreign and strange that so many dishes weren’t even palatable. On top of this, my wife is gluten free and we had called ahead of time to make sure they had gluten free options sufficient enough to not bring her other food to eat, which they reassured us she would be fine. However, the gluten free options are dismal at best. They do not provide nearly enough gluten free options and the ones they do provide are not good at all. All the desserts are so bizarre tasting that, as an American, I never wanted to eat any of it. It’s a beautiful place, but the food being largely unpalatable or just down right bad makes it really hard to want to come back. It also smells very strange every where. As a foreigner it was uncomfortable due to smell and the food being awful!
Jake Wayne
2024 年 10 月入住 7 晚
8/10 还可以
Noel
与配偶出行
2024年10月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beach very nice , shows and food nothing superb but usual of RIU. More to relax than party
Noel
2024 年 10 月入住 5 晚
10/10 超赞
RAFAEL RICARDO RODRIGUEZ
2024年10月27日
满意:清洁度、员工和服务、住宿条件和设施
Me gustaria que el menu en el comedor del desayuno asi como en Chillis almuerzo fuera de mejor calidad. De resto todo estuvo muy bien. Hubo algunas personas que siempre fueron muy atentas como Nancy en el sitio de cafe y barra de bebidas del Lobby, Antonio, Nico y Mendez en los restaurantes. Todos los nombrados merecen 10 estrellas en customer service.