The elevator was too far from the check in desk. I was awoken in the middle of the night with someone trying to get into my room. I was so scared. I literally did not know what to do. Fortunately it stopped. I then heard loud footsteps above my room, for quite a while, and toilet flushing. I was very disappointed and quite tired after this experience. I then went to breakfast and the food was cold. Bagels were stale.
Diane
2024 年 11 月入住 1 晚
8/10 还可以
Diana,Englewood
与家人及幼儿出行
2024年11月7日
满意:清洁度、员工和服务、服务设施
Heat dis kot work- room was cold
Diana
2024 年 10 月入住 1 晚
10/10 超赞
Theodore
2024年11月4日
满意:清洁度、员工和服务、住宿条件和设施
Theodore
2024 年 11 月入住 1 晚
2/10 糟糕
sadasiva
2024年11月3日
不满意:住宿条件和设施
False Fire alarm went off twice
sadasiva
2024 年 11 月入住 1 晚
10/10 超赞
Cassandra
2024年11月1日
满意:清洁度、员工和服务、住宿条件和设施
Cassandra
2024 年 10 月入住 1 晚
2/10 糟糕
Rebecca
与家人及幼儿出行
2024年10月28日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very disappointed with our stay. I booked the hotel for my daughter's birthday weekend. We came to check in at 3 pm and were told the room was not ready and that it maybe take an hour or so. My daughter was starting her birthday plans at 4:30 so we were waiting in the lobby and had to tell her party that it has to start later because of the hotel not letting us in a room to get ready. If the check in says 3pm the room should be ready for us or compensate us with another room so we're not waiting in the lobby with all our bags and having to postpone our plans. Very inconvenient and the staff were not nice about it. Very miserable and didn't care to accommodate us or even try to accommodate us for anything. They said housekeeping was behind because it was so busy but that is not my family and I problem if you said I can check in at 3pm I expect to be able to check in at that time. Or maybe change your check in times?
When we finally got to the Hotel room it smelled very stinky and like bleach, we had to spray perfume to mask the disgusting smell! The elevators were disgusting with wierd splatters all over the walls that weren't cleaned properly. For the amount I spend for the ONE night at the hotel it was terrible experience. I would not recommend this to any one.
Rebecca
2/10 糟糕
Steven and Carol
2024年10月21日
不满意:住宿条件和设施
Dirty Bathroom Sticky floors in Bath area and in cooking area Want Refund
Steven and Carol
2024 年 10 月入住 1 晚
10/10 超赞
Richard
商务旅客
2024年10月19日
满意:清洁度、员工和服务、住宿条件和设施
Nice place
Richard
2024 年 10 月入住 3 晚
10/10 超赞
Melissa
与家人及幼儿出行
2024年10月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very comfortable, super clean, great breakfast, close to everything and anything, good for families
Melissa
2024 年 10 月入住 2 晚
8/10 还可以
christine
2024年10月9日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The hotel itself is nice. But I left a bag in my room with medicine in it. when I called the front desk, I was put through to housekeeping. I got a message that they were not going to be back until five days later when I called the front desk again I was told I just called back in the morning and was hung up on my bag, they told me it was not there. It was definitely there. I left it under the kitchen sink. They probably just threw it out. When I asked housekeeping to Please double check the room under the kitchen sink. They told me that every cabinet is always checked. That is so not true because I definitely left it there. Something like that they should put in the lost and found or something not happy at all.
christine
2024 年 10 月入住 2 晚
4/10 很差
Tom
2024年10月8日
不满意:住宿条件和设施
computer system was down had to wait 30min to check in.
Elevator was broken had to use service elevator normally used by hotel staff
Tom
2024 年 10 月入住 1 晚
10/10 超赞
simonette
2024年10月8日
满意:清洁度、员工和服务、住宿条件和设施
My second time staying in this hotel and im happy with my stay
simonette
2024 年 10 月入住 1 晚
8/10 还可以
Bryan
2024年09月26日
Bryan
2024 年 8 月入住 1 晚
8/10 还可以
Amanda,Pickering
与家人出行
2024年09月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good service
Clean
Amanda
2024 年 9 月入住 4 晚
10/10 超赞
Ronald
2024年09月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Would stay here again
Ronald
2024 年 9 月入住 2 晚
10/10 超赞
Aida
2024年09月19日
Aida
2024 年 8 月入住 3 晚
8/10 还可以
David
与家人出行
2024年09月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No complaints. This is just an ordinary hotel with two bedroom suites which is perfect for families. The kitchen area is very sparsely populated -- they only have a few water glasses and didn't have an ice bucket for the ice machine. But the room was fine and the bed was comfortable. I'd stay here again.
David
2024 年 9 月入住 2 晚
10/10 超赞
Milagros
2024年09月2日
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel and area.
Milagros
2024 年 8 月入住 2 晚
10/10 超赞
Katrina
与家人及幼儿出行
2024年09月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a great experience all around. Our room was great, super clean. The complimentary breakfast was awesome. My daughters loved making their own waffles.