Staff was very friendly and helpful. It is a very kid friendly hotel. Lots to do at the hotel and around the hotel.
Jonathan
2024 年 11 月入住 3 晚
10/10 超赞
Felicia
与家人出行
2024年11月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
First stay was 2022, before the additions. It was great then, and better now. Family friendly with lots of activities. Will stay there again.
Felicia
2024 年 11 月入住 2 晚
8/10 还可以
Erika
与家人出行
2024年11月17日
满意:员工和服务
We stayed at the penthouse. The staff was very friendly and fast service.The room was spacious and clean..my kids enjoyed some of the activities available during this holiday season. My kids enjoyed the arcade and bowling. The loved the pizza!!! Short drive to Gatlinburg and nearby things to do.. The only negative thing I would say is that the breakfast was not very good. It tastes like it had been sitting under the heat lamp for a while, it did not taste fresh. Also the treats in the desserts seemed tough and old. But overall it was a good place to stay. Would definitely go back.
Erika
2024 年 11 月入住 3 晚
10/10 超赞
Susana
与配偶出行
2024年11月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed here during the offseason. Everything was decorated very festive and the front desk staff was very accommodating and inviting. The bedroom was perfect after a long day at the park. Did not go to the breakfast in the morning but did stop at the small coffee shop in the lobby. The pastries and coffee were really good for a great price to start the day. Would definitely stay here again when in the area. If you have kids, they will love it here!
Susana
2024 年 11 月入住 1 晚
10/10 超赞
Shannon
商务旅客
2024年11月14日
满意:清洁度、员工和服务、住宿条件和设施
Off season for a Waterpark proved to be quiet and beautifully tranquil. The facilities were clean and well maintained. Staff was very responsive and great to work with any issues. The only issue was that I was in town for a professional conference and the door access key was a neon armband that did not quite go with my suit. I opted to not attach it to my person and accidentally dropped it in the trash. I texted the front desk who was VERY responsive and contacted Housekeeping not to empty the waste basket in question. The team work and response was great and I was able to retrieve the armband. Highly recommend this hotel with lots of in room amenities and activities available for families.
Shannon
2024 年 11 月入住 2 晚
10/10 超赞
Malon,Douglasville
2024年11月13日
满意:清洁度、员工和服务、住宿条件和设施
Malon
2024 年 11 月入住 2 晚
10/10 超赞
Kayla
2024年11月13日
满意:清洁度、员工和服务、住宿条件和设施
Very nice
Kayla
2024 年 11 月入住 2 晚
10/10 超赞
Michele
2024年11月12日
Michele
2024 年 10 月入住 1 晚
10/10 超赞
Daniel,toccoa
与家人及幼儿出行
2024年11月11日
满意:清洁度、员工和服务、住宿条件和设施
Clean room. Friendly staff. Would stay here again!
Daniel
2024 年 11 月入住 2 晚
10/10 超赞
Tracy
与家人及幼儿出行
2024年11月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My grand daughter loved this place! All housed in one area for your little ones to enjoy!!
Tracy
2024 年 11 月入住 2 晚
8/10 还可以
Angie
与家人及幼儿出行, 与家人出行
2024年11月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Las actividades para niños fue exclente
Angie
2024 年 11 月入住 1 晚
10/10 超赞
Charles
与家人及幼儿出行, 与家人出行
2024年11月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fun hotel, lots to do for little kids. Room was nice and clean. The beds were comfy. All staff we encountered were very nice. Will definitely stay here again!
Charles
2024 年 11 月入住 2 晚
10/10 超赞
ANGELA,Ringgold
与家人出行
2024年11月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was very nice and the staff were exceptional and very helpful
ANGELA
2024 年 11 月入住 1 晚
10/10 超赞
Maressa
与配偶出行
2024年11月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Would highly recommend for anyone with kids. Our room was excellent.
Maressa
2024 年 11 月入住 2 晚
10/10 超赞
Ana
2024年11月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ana
2024 年 10 月入住 4 晚
10/10 超赞
James
2024年11月6日
James
2024 年 10 月入住 1 晚
10/10 超赞
Kevin
2024年11月6日
满意:清洁度、员工和服务、住宿条件和设施
Kevin
2024 年 10 月入住 2 晚
10/10 超赞
JAIME
与家人及幼儿出行
2024年11月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice resort with lotd of activities for kids
JAIME
2024 年 10 月入住 3 晚
8/10 还可以
Anita
与家人出行
2024年11月4日
满意:员工和服务、服务设施、住宿条件和设施
It has a lot to do and is kind of complicated. But the kids loved it. Bunkbeds aren’t comfortable. So my teenagers didn’t like that but kids were fine. I also had a spider in my bed. 😳
Anita
2024 年 11 月入住 1 晚
10/10 超赞
Justin
与家人出行
2024年11月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is great for families. We absolutely loved it and will be coming back to stay in the future
Justin
2024 年 11 月入住 1 晚
10/10 超赞
Sarah
与家人及幼儿出行
2024年11月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ee got a free room upgrade
Sarah
2024 年 11 月入住 2 晚
10/10 超赞
Lea,Cleveland
与家人出行
2024年11月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Family friendly, tons of activities for kids. Great location. Modern bracelet room key.