Very clean and comfortable room. Courteous staff. Complimentary breakfast was very good.
Eric
2024 年 10 月入住 2 晚
10/10 超赞
Karla
与家人出行
2024年11月15日
满意:服务设施
It had convenient access to freeways.
I understand they only clean the rooms once a week, but it was silly they cleaned our room the day before we left! It would be nice to have the garbage emptied and clean towels delivered and the dirty towels taken out of the room.
The front desk was very willing to give out linens and garbage liners.
Nice front desk people and the kitchen people were nice.
Karla
2024 年 11 月入住 8 晚
10/10 超赞
Jessica
与家人及幼儿出行, 与家人出行
2024年11月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was clean and the staff was friendly.
Jessica
2024 年 11 月入住 2 晚
8/10 还可以
Maria,San Francisco
与配偶出行
2024年11月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff. Great breakfast. Quiet. Nice accommodations.
Maria
2024 年 11 月入住 5 晚
2/10 糟糕
MONICA SUSANA
2024年11月6日
不满意:清洁度、员工和服务、服务设施
Jamás me hicieron la limpieza llevaba tres nietos y salíamos de Hotel a las 6:30 y regresábamos a las siete ya que fuimos a torneo de soccer y llevábamos cena y estar sacando toda la basura del baño de los recámaras No es justo por lo que pagué cada vez que regresaba , tenía que ponernos a limpiar
MONICA SUSANA
2024 年 11 月入住 3 晚
4/10 很差
Catherine
与配偶出行
2024年11月4日
满意:住宿条件和设施,清洁度
Had reservation for a king suite. They gave away our room and said they were overbooked. Received a double queen room. Unhappy with room and staff attitude.
Catherine
2024 年 11 月入住 1 晚
10/10 超赞
Kristy
与家人出行
2024年10月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, quiet, great place to stay with kids.
Kristy
2024 年 10 月入住 5 晚
10/10 超赞
Frank
与家人出行
2024年10月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is on the edge of Phoenix Biltmore area near Phoenix Children's Hospital. We felt safe inside the property and parking lot. The furnishings could be updated but having said that, the hotel was very clean and well kept. The bed linens, pillows and mattresses were excellent and we all slept comfortably. The complimentary breakfast was excellent. The servers were wonderful and the bonus social hour was a nice touch. The pool and outdoor area were nice and very well kept.The Front desk and Housekepping were very accomodating We stayed 7 days and it was a great experience.
.
Frank
2024 年 10 月入住 7 晚
8/10 还可以
Kevin
与家人出行
2024年10月28日
满意:服务设施,员工和服务
Overall, this property worked well for our week long stay in Phoenix. Due to staffing shortages that were disclosed upon arrival, things were less tidy than even the front desk staff would have liked. Even so, the front desk was extremely accomodating each day we were there. Not only were they ALL very kind, they each were quite personable and interacted with us as though we were appreciated for choosing this hotel for our stay. Thank you to everyone at the Staybridge Biltmore who made our time in Phoenix comfortable. FYI, the beds were very good quality beds and we slept well every night because of this.
Kevin
2024 年 10 月入住 7 晚
10/10 超赞
Sharon
与家人出行
2024年10月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent!!!!ill come back again and ill highly recommend.
Thank you.
Sharon
2024 年 10 月入住 3 晚
10/10 超赞
Maria
与家人出行
2024年10月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thanks for everything everything does wonderful. I love to stay there and definitely we come back very soon. Thank you so much everybody in there wonderful job.
Maria
2024 年 10 月入住 8 晚
10/10 超赞
Clara
与家人出行
2024年10月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s my first time staying in Staybridge Suites. I used to stay in Homewood Suites of Hilton. It happened that I need to visit nearby in this area. The room is very clean. Room setup is great. It is a suite type hotel with full size fridge and small stove. The AC unit is very good that I can control it for my room, unlike most of the hotels, being central AC but you can adjust the room temp a little bit by the room thermostat which will all of a sudden blowing loud in the middle of the night. The breakfast is great, the hotel staff is working hard to refill the breakfast items and wiping the counters clean. Staff are all very friendly. Love everything and for sure coming back.
Clara
2024 年 10 月入住 1 晚
8/10 还可以
Creshonae
2024年09月30日
满意:清洁度、服务设施、住宿条件和设施
Perfect. Highly recommend l. Customer service needs work but otherwise great
Creshonae
2024 年 9 月入住 3 晚
10/10 超赞
Ciara
2024年09月26日
满意:清洁度、员工和服务、住宿条件和设施
Cool spot
Ciara
2024 年 9 月入住 1 晚
10/10 超赞
Ifrah
2024年09月10日
满意:清洁度、员工和服务、住宿条件和设施
This hotel was amazing in every way and I recommend to you all
Ifrah
2024 年 9 月入住 1 晚
4/10 很差
Edel
2024年09月8日
不满意:清洁度
Edel
2024 年 8 月入住 2 晚
8/10 还可以
Lisa
2024年09月3日
满意:清洁度、员工和服务、住宿条件和设施
Everything was fine except the hallway on our floor had a bad smell.
Lisa
2024 年 8 月入住 4 晚
8/10 还可以
Aldrin
2024年08月26日
满意:清洁度、员工和服务、住宿条件和设施
Aldrin
2024 年 8 月入住 3 晚
10/10 超赞
Debra
与配偶出行
2024年08月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Stay
Debra
2024 年 8 月入住 10 晚
10/10 超赞
Brinton
团体旅客
2024年08月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Most comfortable beds. Best pillows. Awesome breakfast.