While visiting this property my wife and I were extremely disappointed. For almost $200 a night, the experience was extremely underwhelming. Found dry blood on our washcloths after we had already used them(our doctor recommended that we get tested just incase). Mini Fridge didn’t work. Overall, we did NOT enjoy our stay.
Khalil
於 2025 年 4 月住了 4 晚
6/10 一般
Margaret
家人同遊
2025 年 4 月 11 日
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
We enjoyed our stay at this property, but it is not up to the standards we typically expect from the brand Hilton. It needs to be refreshed or renovated.
Margaret
於 2025 年 4 月住了 4 晚
10/10 優異
Savannah
伴侶同遊
2025 年 4 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed the lazy river very much. Room was large and clean. Bed was nice. Enjoyable experience.
Savannah
於 2025 年 4 月住了 2 晚
10/10 優異
Florencio
2025 年 4 月 11 日
讚好:整潔度和住宿狀況
Good, spacious !
Florencio
於 2025 年 4 月住了 1 晚
10/10 優異
Hila
2025 年 4 月 11 日
讚好:整潔度、職員與服務和住宿狀況
Hila
於 2025 年 4 月住了 7 晚
4/10 欠佳
Cheryl
家人同遊
2025 年 4 月 10 日
不滿:整潔度、設施服務和住宿狀況
Very outdated which makes the room feel very dirty. We had to switch room because 1st room smelled then they gave us another room without tv in the bedroom.
Cheryl
於 2025 年 4 月住了 2 晚
8/10 不錯
david
親子同遊
2025 年 4 月 9 日
讚好:整潔度和設施服務
不滿:住宿狀況
This is great to take the family, and the rooms are extremely spacious. Only issue the hotel needs a face slip, looks really outdated, and some of the staff are not as friendly.
david
於 2025 年 4 月住了 1 晚
6/10 一般
Eddy
家人同遊
2025 年 4 月 9 日
讚好:職員與服務和設施服務
不滿:整潔度
Our carpets were filthy and they ran out of towels at the pools.
Eddy
於 2025 年 3 月住了 4 晚
8/10 不錯
Casey
2025 年 4 月 8 日
讚好:整潔度、職員與服務和住宿狀況
Casey
於 2025 年 3 月住了 4 晚
10/10 優異
Ariana
2025 年 4 月 7 日
Ariana
於 2025 年 3 月住了 2 晚
10/10 優異
Angelique
親子同遊
2025 年 4 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This place was more than expected. Excellent staff, clean and convenient. Only issue I had was the door, it's hard to open once unlocked.
Angelique
於 2025 年 4 月住了 1 晚
6/10 一般
Melinda (Oakland)
家人同遊
2025 年 4 月 7 日
讚好:整潔度、職員與服務和設施服務
A solid family resort. Some suites could use updating. Dining choices were limited. The water park was great.
Melinda
於 2025 年 4 月住了 4 晚
2/10 很差
Michelle (Phoenix)
2025 年 4 月 7 日
I was in tears upon check-out. :( This hotel experience was for my son. I cannot comment any more.
Michelle
於 2025 年 4 月住了 1 晚
2/10 很差
kirk
家人同遊
2025 年 4 月 5 日
讚好:整潔度
不滿:設施服務
no internet to connect to i pad or tablet. only 1 hot tub works and pool bar not even open!
kirk
於 2025 年 4 月住了 4 晚
4/10 欠佳
Alex
親子同遊
2025 年 4 月 5 日
讚好:整潔度和設施服務
不滿:住宿狀況
The hotel has big potential or it had, now is old and the rooms were musty. The sofa bed was old and you could feel all the springs in your back. The carpet very old and dirty. They said they are starting full renovation soon. It really needs it.
The waterapark was awesome.
We asked for a later checkout because of our flight, but they didn't do not even an hour complimentary.
Alex
於 2025 年 3 月住了 1 晚
10/10 優異
Jamie
2025 年 4 月 4 日
讚好:整潔度和職員與服務
Jamie
於 2025 年 3 月住了 3 晚
8/10 不錯
Ted
2025 年 4 月 3 日
讚好:整潔度、職員與服務和住宿狀況
Nice Stay !
Ted
於 2024 年 7 月住了 3 晚
8/10 不錯
Jennifer (Woodinville)
親子同遊
2025 年 4 月 3 日
讚好:整潔度和設施服務
This property is in process of refurbishments, and needs it.
It’s a great family spot.
Jennifer
於 2025 年 3 月住了 5 晚
10/10 優異
Jeremy
家人同遊
2025 年 4 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was great. Water park was a lot of fun. Anyone who says this hotel is rundown is a snob. The hotel was charming and had character. Everything worked in our room and we had multiple pools to visit plus the water park. It wasn’t hot when we visited so it was nice the water was heated at the water park. No need to bring floats or towels. It’s all included.
Jeremy
於 2025 年 3 月住了 2 晚
4/10 欠佳
Donna
商務旅客
2025 年 4 月 3 日
讚好:職員與服務
不滿:住宿狀況
Property is old and warn out! Not worth the price I paid for! Bed sheets had holes and shower had mold. The couch sunk in the middle and uncomfortable to sit on. Bed was hard as a rock!!
Donna
於 2025 年 4 月住了 1 晚
8/10 不錯
Derek
親子同遊, 商務旅客
2025 年 4 月 1 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice family friendly pool areas
Derek
於 2025 年 3 月住了 2 晚
2/10 很差
Eric
家人同遊
2025 年 4 月 1 日
Room was in terrible condition. Stains and a very dingy couch, no carpet in front room as pictured and my wife was afraid to take off shoes in main room. Just disappointed with Sheraton, for representing this property. They should be embarrassed for representing this property property??? Just really stinks, that you spend the money for spring break and just not good. I would tell future hotel goers to stay away!!!Rates should be 110 at best, charge 35 poorpool when it closes at 6 pm even when arrive after? Pretty unscrupulous. Please stay away!!!