Our room was very run down. Fan/light in the bathroom was so loud and clanked the whole time it turned on, housekeeping never left enough towels (3 guests in our room, yet only ever 2 towels), no face cloths, hand towel, or moisturizer available. When we requested a room clean 1 day the only thing housekeeping did was make the bed and replace toilet paper. Bathroom counter wasnt wiped even though we cleared it for cleaning. Pool was nice and deep, however there were only 2 sun loungers and the sun umbrella is all ripped. Cockroach in the bathroom one day. Check in staff was so incredibly rude for no reason whatsoever. Even after giving feedback a day in, no effort was made to fix any of our concerns.