Our complete luggage was taken by the cleaning staff when were not in the room. After multiple follow ups they were able to retrieve some of items but most of our food supplies were never returned. Though the sraff helped us and told that they will give us 2 days complimentary stay for the inconvenience and same will will be adjusted in bill but was never done. Safety wise i will give it 0 rating
Vivek
2024 年 10 月入住 8 晚
8/10 还可以
Caitlin
与配偶出行
2024年11月11日
满意:服务设施,清洁度
Overall a great experience, breakfast was great! Had a weird smell of smoke in the main hall at night but room was great.
Caitlin
2024 年 11 月入住 1 晚
10/10 超赞
Jamie
2024年11月2日
满意:清洁度、员工和服务、住宿条件和设施
Very comfortable and quiet,clean
Jamie
2024 年 11 月入住 1 晚
10/10 超赞
Ereni
2024年10月31日
Ereni
2024 年 10 月入住 1 晚
8/10 还可以
Aurore
与家人出行
2024年10月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
👍
Aurore
2024 年 10 月入住 4 晚
10/10 超赞
Kevin
2024年10月21日
满意:清洁度、员工和服务、住宿条件和设施
Kevin
2024 年 10 月入住 2 晚
8/10 还可以
Janice
2024年10月20日
满意:员工和服务
Great location! The room was not very clean and we were there 7 days and I had to go get fresh towels. No one serviced the room. Right now everything is under construction.
Janice
2024 年 10 月入住 3 晚
10/10 超赞
Pedro,Santo Domingo
2024年10月19日
满意:清洁度、员工和服务、住宿条件和设施
All good
Pedro
2024 年 7 月入住 10 晚
6/10 一般
Chris
2024年10月14日
Chris
2024 年 9 月入住 1 晚
6/10 一般
Kaylah
与家人出行
2024年10月14日
满意:清洁度
不满意:住宿条件和设施,员工和服务
When I booked the room I was notified that their laundry facility was under construction but not that the front entrance and gym was also under construction. While staying here the room was nice but was missing a significant amount of cutlery like spoons, plates and pans. We also had a clogged toilet and it made a mess, we called the front 3 times to clean but no one ever came. We then called for towels even went to the front desk and asked but never received them. I had to go looking on each floor to find a housekeeper to give me clean towels. Also our TV wasn’t working properly but since we couldn’t even get towels we just left that alone. The description of the hotel says that the rooms are sound proof but Sunday morning we could hear a man cursing out someone for an hour. I understand that they had a lot of renovations going on but what have appreciated them at least making an effort to accommodate us with the minor things that we asked for. The best to make for these issues would be some sort of refund.
Kaylah
2024 年 10 月入住 2 晚
10/10 超赞
Tahan
2024年10月14日
满意:清洁度、员工和服务、住宿条件和设施
Tahan
2024 年 10 月入住 1 晚
2/10 糟糕
Theodore
2024年10月13日
不满意:清洁度、员工和服务、住宿条件和设施
Never going back
Theodore
2024 年 10 月入住 3 晚
10/10 超赞
Kathryne
与家人及幼儿出行
2024年10月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Naomi - gave excellent customer service when the guests were hassled by the alarm check she was pleasant and helpful.2 other employees were also very helpful and smiling - I enjoyed my stay the housekeeper was also very nice and gave me ample supply of everything I asked for .. Naomi is a star
Kathryne
2024 年 10 月入住 1 晚
10/10 超赞
johnnie
2024年10月10日
不满意:住宿条件和设施,员工和服务
did not like it
johnnie
2024 年 8 月入住 1 晚
8/10 还可以
Phyllis
与配偶出行
2024年10月5日
满意:清洁度、员工和服务、住宿条件和设施
Quiet, lean
Phyllis
2024 年 10 月入住 1 晚
10/10 超赞
Ronald
与家人及幼儿出行, 与家人出行
2024年10月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed here for an entire month, it was such a nice place. Sadly most of the property was under renovation except the pool which was a plus. The staff were amazing and the area was really good. They had complimentary breakfast every morning which was so good. The cook always made sure she made us a special yogurt, such a sweet person. I will most definitely be back for a weekend soon. Can’t wait to see the new updates.
Ronald
2024 年 9 月入住 3 晚
10/10 超赞
Joseph
与家人出行
2024年10月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bathroom exhaust is a bit too noisy all night long
Joseph
2024 年 9 月入住 7 晚
10/10 超赞
Annie
2024年10月2日
Annie
2024 年 9 月入住 1 晚
6/10 一般
Ashley
2024年10月2日
不满意:住宿条件和设施,员工和服务
No pool
Ashley
2024 年 9 月入住 2 晚
8/10 还可以
Hugo
2024年09月30日
满意:清洁度、员工和服务、住宿条件和设施
Hugo
2024 年 9 月入住 2 晚
10/10 超赞
Steve
2024年09月30日
满意:清洁度、员工和服务、住宿条件和设施
Great place to stay with really nice rooms/suites! Very clean and modern.
Steve
2024 年 9 月入住 1 晚
10/10 超赞
Carlos
与家人及幼儿出行
2024年09月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
New everything.
Carlos
2024 年 9 月入住 1 晚
10/10 超赞
Tasha
与家人及幼儿出行
2024年09月30日
满意:员工和服务,清洁度
Great hotel even during renovations, spacious rooms, great free breakfast and very close to shopping.