6/10 一般
Ying
与配偶出行, 商务旅客
2025 年 1 月 24 日
不满意:员工和服务
We came down to check out at 10:30 in the morning. I paid a cash deposit. They can't check out until they check the room. The front desk told me 5 minutes but made me wait for almost half an hour. Halfway through, I asked her how long it would take because I had to go to a meeting urgently. She gave me a very nonchalant attitude. It was already 11:10 when I got the deposit. What made me very unhappy was that I was the only one who wanted to check out. Do you want me to wait for half an hour in the morning?
Ying
2025 年 1 月入住 1 晚