Upon arrival, we found a handwritten welcome note and a box of macrons on our bed. This was a lovely surprise and a great personal touch.
The room was cleaned twice a day and restocked with anything we used (e.g. milk).
The property has a fantastic bar on the ground-level, and you can get some delicious 'happy hour' cocktails from 6-8PM for €10. You can have these delivered to anywhere on the property, but we chose the lovely sun terrace on the 4th floor.
The hotel is well situated near the 'Commerce' metro station, about 5 mins walk away, so it makes travelling anywhere very convenient. There are some decent shops and restaurants nearby too, with the supermarket Franprix a couple of doors away from the hotel.
The spa was a welcomed feature after trekking around Paris city centre all day. There's a pool (with jets in it) and steam room. It never got too busy - the most amount of people we found down there was 6 people! The steam room worked the first evening and was very warm, but didn't seem to get 'steamy' or warm again for any of the rest of our stay, which was a shame. The pool is a cold water pool, and it did feel very cold. Although you soon adjust to the temperature, we did think it could benefit from being a tad warmer - especially because it's in the basement and therefore has no light to naturally heat it. The waterfall feature in the pool also didn't work, which was a shame.
Overall though, a brilliant stay. We would consider staying here again in future