The hotel is in a great location, steps from the Louvre and Palais Royal. The rooms are good, and the staff and very friendly. I have only a few suggestions for improvement. The hotel air on the room floors is very fragrant. I suggest reducing the fragrance. Also, I ordered room service from the Cafe 52 in the hotel using the app, but it never arrived. I suggest checking the app for functionality. I wasn't charged, but a good hotel would have offered some form of compensation after informing them at check-out, not just the chocolate bar they gave me. Also, the cleaning staff left a vacuum outside my door on the third floor and a laundry cart around the corner. A minor detail, but these items should be tucked away. The VIP benefits are minimal - the only "real" benefit is a complimentary drink at the bar. Despite these hiccups, I would stay here again.