Everything is good especially for the spacious room and nice staff. Appreciation was given to their free breakfast and shuttle bus to and returing the beach. It's value of money. However, one issue that make me feel unhappy. According to hotel instruction guide, they are able to book tricycle at cost 300 peso to the pier upon request. Then I request one for leaving to pier through their staff in one day advance. Staff said it's Ok and no problem at once. But when I checked out, the one receptionist told me that all tricycles were not available for that whole day and suggested me to book private care at cost 700 peso through her instead. I was so questioning about that but I have no time to question more. Thus, I choose this option for leaving. During the transporting to the pier, I saw so many tricycles running on the road while some of them were shown "available for hire". In that time, I really feel the staff was dishonestly to me.
Staffs of resort are really nice. However, massage service is not professional and a little expensive than what we expect. The shower equipment makes noise and doesn't work well.
Due to earthquake two weeks before, the area suffered from loss of normal power supply. The hotel had a generator which could still provide electricity and that was the reason we booked this hotel. However, when we arrived, we were noticed that the power supply was not 24 hours a day. At mid-night, it would be temporarily turned off. Therefore, we would lost air-conditioning at the midnight and I just couldn't fall a sleep. A better suggestion is to let us know in advice through email. A gifted drink or discount would also help. Moreover, the room was not really clean. Overall, I would say the staff in this hotel were generally helpful but the hardware still got a lot of place to improve.
Philip
2017 年 7 月入住 2 晚
10/10 超赞
jackie
2017年05月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Value for money
Clean, nice room, value for money, staff helpful and nice, will come back
Terrible experience at Green papaya resort. Our room is not clean, dusty (dust mite) and full of the bad smell of insecticide. We sneezed badly staying in the room. We've stayed there for 3 nights. Pillows and bed sheets were never changed. The pillows smelt so awful that we had to cover the pillows with our own jackets while sleeping. Besides, the flow of shower water was unstable and not hot at all! That happened frequently. We will never visit the hotel again.
除了第一天找到酒店有些不方便外,其余的真的是我在薄荷岛期间住过最棒的酒店。青木瓜是新建的一座酒店,规模不大,但是房间的设施、酒店的硬件、服务员的态度真的特别棒,一进酒店check in后,帮忙把行李搬到房间,介绍房间使用方法,而且不管提什么问题大多满足。早餐也是满满的幸福很齐全。下次再来一定还会光临这家酒店。还有位置是大的缺陷,离海滩和main road有些距离。然后英语评价:This hotel is brilliant,environment and room is clean also feel comfortable.The breakfast is wonderful and staff is great.l will come here
again!
Zicheng
10/10 超赞
James
与配偶出行
2024年11月20日
Perfect location with a friendly small resort feel!
Amazing staff always happy to assist and very knowledgeable.
Be careful with the hotel address as there are a few hotels with Papaya in their name!
James
2024 年 11 月入住 1 晚
10/10 超赞
ronald
2024年10月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice room, quiet property, friendly staff. About a fifteen minute walk to alona beach, less than ten to the main street where you'll find a lot of stuff to do too.
ronald
2024 年 9 月入住 2 晚
10/10 超赞
dahye
2024年08月14日
dahye
2024 年 8 月入住 2 晚
10/10 超赞
Romilen Paulynn
与家人及幼儿出行, 与家人出行
2024年06月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very helpful and knowledgeable. Superb service.
The place itself is great, the nearby property ruined our last night with the Karaoke playing loud.