The reception service at Carmocha restaurant is poor. They do not inform customers of available meal times in a timely manner, which not only causes waiting time but also results in poor service. It's terrible!
Feng
2024 年 10 月入住 1 晚
10/10 超赞
Shih-Yun
与家人出行
2024 年 8 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shih-Yun
2024 年 7 月入住 1 晚
10/10 超赞
?
2024 年 7 月 17 日
?
2024 年 7 月入住 1 晚
10/10 超赞
WEN
2024 年 5 月 31 日
WEN
2024 年 5 月入住 1 晚
2/10 糟糕
HUIWEN
与家人及幼儿出行
2023 年 7 月 20 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
I booked for two bed one night. When I checked in they told me my room was unavailable. They can only offer me a queen bed with a very uncomfortable sofa bed. Honestly, the soda bed is very very very uncomfortable. The air condition was not work about 5 hours until 9:30pm the technical people came for fix. The cotton package was opened already. Felt upset. Because We paid around $400/per night.
HUIWEN
2023 年 7 月入住 1 晚
10/10 超赞
Chickie
与家人出行
2025 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Chickie
2025 年 3 月入住 6 晚
8/10 还可以
Santos
2025 年 3 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Would like to have some disposable slippers for the room.
Santos
2025 年 3 月入住 2 晚
10/10 超赞
Reuben
与家人出行, 商务旅客
2025 年 3 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved my room!
Reuben
2025 年 3 月入住 1 晚
10/10 超赞
Carolynn
2025 年 3 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
The restaurant is amazing. The food is just outstanding!!!
Carolynn
2025 年 2 月入住 5 晚
10/10 超赞
Grayson
与家人出行
2025 年 3 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a beautiful property with the nicest staff. The pool area was fabulous, the room was large, comfortable, clean and modern and it was so convenient for the BNP tournament! Will definitely stay here again!
Grayson
2025 年 3 月入住 3 晚
8/10 还可以
Badea
2025 年 3 月 7 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Badea
2025 年 3 月入住 3 晚
6/10 一般
Hamideh
与家人出行
2025 年 3 月 2 日
满意:清洁度、服务设施、住宿条件和设施
Limited dining options
Hamideh
2025 年 2 月入住 4 晚
10/10 超赞
Melisa
2025 年 2 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Melisa
2025 年 2 月入住 1 晚
8/10 还可以
Daniel
与家人及幼儿出行
2025 年 2 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The pools and water park are wonderful for families
Daniel
2025 年 2 月入住 4 晚
10/10 超赞
christina
2025 年 2 月 11 日
christina
2025 年 2 月入住 1 晚
8/10 还可以
Michael
2025 年 2 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Michael
2025 年 1 月入住 3 晚
6/10 一般
Laurie
2025 年 1 月 20 日
Laurie
2025 年 1 月入住 3 晚
8/10 还可以
真实旅客
2025 年 1 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great couple getaway for NYE. Despite large number of rooms and guests, it felt comfortable and maintained the high-end atmosphere. The adult-only pool was quiet, towels available and friendly staff on-hand. Room service was good and they have a lovely cafe/convenience store with snacks, fresh sandwiches/salad made to order and desserts.
My only complaint is there was a large group of multiple family and friends that were very loud and took over the cafe late at night to play board games and cards together. They were basically yelling and laughing so loudly no one could hear each other order or speak to cafe staff, nothing was done to address it by the hotel staff. Very strange for a 4/5 star hotel.
真实旅客
2024 年 12 月入住 2 晚
8/10 还可以
Seyed Taha
与家人及幼儿出行, 与家人出行
2025 年 1 月 6 日
满意:住宿条件和设施,员工和服务
The pool was clean, and kids loved the fun water slide and lazy rivers!
Seyed Taha
2025 年 1 月入住 4 晚
10/10 超赞
Shelley
与家人出行
2025 年 1 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great. The only thing that could use improvement is the dining options. The pool restaurant for lunch was great. The market was good for snacks, but I feel like more options for breakfast would be an improvement. Dinner was ok, but not amazing. There are lots of great restaurants close by though.
Shelley
2024 年 12 月入住 7 晚
10/10 超赞
Kristin
2025 年 1 月 5 日
Kristin
2024 年 12 月入住 2 晚
10/10 超赞
Sophie
与家人出行
2025 年 1 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property but over priced compare to some other. Still giving it 5 stars