very nice room, wonderful meals (breakfast and dinner). excellence view from room and peaceful surronding.
but the safe in room was broken. and not very good shower head, although it was working.
真实旅客
2017 年 7 月入住 8 晚
10/10 超赞
Hing Hung William
2017年02月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Warm, friendly.
Enjoy the atmosphere of the hotel.
Will stay again when I come back.
Hing Hung William
8/10 还可以
YUI CHIU
2017年02月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
YUI CHIU
2/10 糟糕
Jesus,London
2016年07月29日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrible Service
Upon arrival, we were looking for a parking space and the horrible experience started at the same time. There were 2 car parks. One was right in front of the hotel and the other one was a uphill car park. Actually there were some spaces but all of them were literally occupied 2 spaces by 1 vehicle, and some of them even not parking at a parking space. Therefore, we had to go to the uphill car park. There was a very tiny road for vehicles to go up to the uphill car park but one of the car was not parking in a parking space so the road was even smaller than it should have been. Since that moment. I realised that people could park anywhere they wanted to. However, as one of our car was a SUV so it was difficult for us to pass through the little gap between the car and the tree on the tiny road. Of course, then we complained this to the reception staff while we check-in and their reply was it was impossible that we couldn't get through as they just saw a car bigger than mine squeezed through the gap. They just did not care accident would happen and they asked their customers to try their best to risk their properties. More importantly, their attitude was so poor. I also told them some of the cars were not literally parked in a space and they said they tried to contact the drivers and none of them were in the hotel. Real? None of them? JUST DONT LIVE IN THIS HOTEL AND THE RATING IS FAKE.
Jesus
8/10 还可以
真实旅客
2015年06月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Stay!
Friendly and helpful staff! The room was clean and roomy, but the lights were kind of too dim...
真实旅客
10/10 超赞
CHRISTINE
与配偶出行
2024年10月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy access to Oxford either by walking along the Thames tow path (aprrox 2 miles) or hopping on a bus which were frequent.
CHRISTINE
2024 年 10 月入住 3 晚
10/10 超赞
Timothy
与配偶出行
2024年10月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was a great size. Staff were friendly and always greeting you upon entry into the lobby.
Timothy
2024 年 9 月入住 1 晚
10/10 超赞
Brent
与配偶出行
2024年10月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, beautiful room, and great location
Brent
2024 年 9 月入住 1 晚
10/10 超赞
robert,Tillsonburg
2024年10月2日
满意:清洁度、员工和服务、住宿条件和设施
Good quiet location and handy for bus transit
robert
2024 年 9 月入住 2 晚
10/10 超赞
Carolette,Bronx
与家人出行, 与配偶出行
2024年09月11日
满意:清洁度、员工和服务、住宿条件和设施
This seems like an older hotel, however my room was updated and very clean. The staff is super friendly and sweet. They are courteous and do their best to make your stay pleasant from checking in to checking out. I recommend this hotel if you are ever in Oxford! Their breakfast is great but most of all is the cheerful, warm welcome you’ll receive from Wendy as you enter the dining room. What a gem she is! I’ll definitely stay here again.
Carolette
2024 年 9 月入住 3 晚
10/10 超赞
Andrew
与配偶出行
2024年08月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is nicely situated in the pretty village of Iffley, a couple of miles south of Oxford City centre. The river Thames runs close by and the lock at Iffley is worth a visit. There are also a couple of pubs in the village. It is possible to cross the river at the lock and walk into the city centre along the towpath (about 40 minutes). The hotel is clean, fresh looking and the rooms are comfortable. The staff are all professional and provide a warm, friendly experience.
Andrew
2024 年 8 月入住 1 晚
2/10 糟糕
Kristin
2024年08月18日
不满意:清洁度
We arrived in the late PM and I went to have a bath. The plug wouldn't press closed because there was a human turd stuck in it. I was nearly sick at the discovery,
Reception changed out room but it was MUCh smaller and we had no compensation discount offered or anything. I will be emailing your complaints department to help us hold them to account.
Kristin
2024 年 8 月入住 1 晚
10/10 超赞
Feargal
2024年08月5日
满意:清洁度、员工和服务、住宿条件和设施
Very nice
Feargal
2024 年 8 月入住 1 晚
10/10 超赞
Elizabeth
2024年07月31日
Elizabeth
2024 年 7 月入住 2 晚
8/10 还可以
Kerry
商务旅客
2024年07月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kerry
2024 年 7 月入住 1 晚
10/10 超赞
Roxana
2024年07月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Padrísimo hotel
Muy lindo hotel, muy cómodo. El piso de la regadera estaba manchado, pero el resto del cuarto muy limpio. La limpieza diaria súper hecha. No hay elevador. El personal muy amable. El desayuno, aunque no órdenes nada de la carta, tiene costo. El hotel está en una zona tranquila como 45 min caminando del centro de Oxford (dónde está la Universidad y la estación de tren).
Roxana
2024 年 7 月入住 2 晚
10/10 超赞
Melinda
2024年07月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My room was very comfortable and large for a double bed. I really liked the decor! The bathroom walk-in shower was very nice and there was even a makeup mirror and shelf for toiletries. I stayed in Elm House at the back of the property, so it was quiet. It’s very easy to get the bus from Iffley Turn and go into Oxford. The staff were friendly and helpful. I will definitely stay here again next time I visit.
Melinda
2024 年 6 月入住 2 晚
8/10 还可以
Melissa
2024年07月3日
Melissa
2024 年 6 月入住 2 晚
10/10 超赞
Heather
商务旅客
2024年06月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely hotel
Lovely hotel with very pleasant staff and excellent facilities
Heather
2024 年 3 月入住 1 晚
6/10 一般
Iain
2024年06月27日
满意:员工和服务,清洁度
Good but some drawbacks
Previously have loved the hotel and it's still great location and lovely staff. Brilliant breakfast too. Downside was our room 115 I think was basically a windowless box, the only natural light was near the door down a corridor, if we had been staying for a special occasion it would have ruined it, we were just passing through so was fine. Room was comfortable and clean. Check out was ok, we were asked for extra money despite having already paid, after explaining I'd paid they cancelled the extra charges. The extra wasn't for breakfast or taxes (which I'd be happy to pay for) so felt this might mean other people pay without challenging. Might be a hotels.com issue so reluctant to blame hotel. Overall I'd give the hotel 5 out of 5 but make sure you ask for a room with good lighting and check the bill in checkout.