Good choice to stay, close to universal and not that far from disney.
I would definetly recomend it.
Excelent service.
JOSE
於 2025 年 7 月住了 5 晚
10/10
Very clean. The pool area was well maintain. The room had everything that we needed. Great place to stay.
Pedro
於 2025 年 6 月住了 5 晚
2/10
Seemed to be a great choice until 3 kids and myself got stuck in the elevator between the floors. Our room was on the 18th floor. Yes those things can happen. We had to move rooms, from 18th to 2nd floor and nothing but problem. Kitchen drain was clogged 3 times and the dishwasher was overflowed with old nasty water and we never even used it. They needed to replace the whole dishwasher and it still clogged up. Gave up at this point. They are not willing or empathetic at all. The only one that was absolutely a pleasant to see and talk too was Marylin (Philippines) at their front desk. Sweet as pie and understanding. In my opinion as a guest of the hotel Lesley should be fired and the GM isn’t the nicest. We did rent another room last minute for family but that was a waste of $800 and they were highly disappointed as well. I would recommend do your research and stay away from WestGate Palace Universal / I- Drive. We stayed for 11 days and if I could have left and gotten a full refund we would have been better off sleeping at a motel 6.
Tiffanie
於 2025 年 6 月住了 10 晚
10/10
It was very clean soacious
Beverly
於 2025 年 7 月住了 4 晚
10/10
The Westgate Palace Hotel was a lovely place to stay, and I believe it is suitable for both couples and families. We had a wonderful experience. Me and my daughter. In my perspective, it is more of a family-oriented hotel than a party hotel.
Kerline
於 2025 年 7 月住了 3 晚
10/10
Our family of five loved our stay at Westgate! It was amazing having a full kitchen, two bedrooms, two full baths, AND a washer/dryer during our stay in Orlando. The hotel was extremely clean, staff welcoming, and the pool was a great size. It was absolutely beautiful. We highly recommend!
Lisa
於 2025 年 7 月住了 3 晚
10/10
The protest has lots of amenities and activities, also nice spacious rooms
Wonphiline
於 2025 年 7 月住了 4 晚
6/10
It was a cool room that we had but the whole experience could've been better.
Dejon
於 2025 年 6 月住了 3 晚
10/10
Amazing establishment! The staff were so friendly and helpful. The property was beautiful and close to everything we needed. The transportation to and from Universal theme parks was golden. Couldn’t have asked for a better stay!
Brianna
於 2025 年 7 月住了 5 晚
8/10
I really loved our stay my kids are older so the convenience of two rooms were great. The view was amazing we were given a free upgrade to a deluxe suite. We only stayed 3 days, so we didn’t get to utilize everything.my only take ways was the hit water and lack of water pressure.
Shekelia
於 2025 年 7 月住了 3 晚
10/10
Amazing and well maintain facilities
melani
於 2025 年 7 月住了 3 晚
10/10
It was easy to get to the parks were so close and the rooms were better than I thought food was close by
David
於 2025 年 7 月住了 3 晚
10/10
I had a great experience at this resort! The property was clean and the staff were super friendly. I really appreciated the free shuttle service to and from Universal Studios—it made things so convenient. The only thing I would improve is the food; it wasn’t the best, but everything else made up for it. Overall, it’s a great place to stay with your family!
Jenella K
於 2025 年 7 月住了 3 晚
10/10
Excelente
Yanet
於 2025 年 5 月住了 2 晚
10/10
Westgate was amazing for my family trip to Orlando! I loved the 2 bedrooms because i was traveling with teenagers. The kitchen was well equipped and the location was close to a variety of restaurants and shops. Staff was very nice. Our room was clean. The pool was clean. We can't wait to come back.
Brandy
於 2025 年 6 月住了 5 晚
10/10
I enjoyed everything
Amanda
於 2025 年 6 月住了 4 晚
4/10
Very Clean not friendly for families
Angela
於 2025 年 6 月住了 5 晚
6/10
Overall nice but extremely small countertops - made the kitchen very hard to use. The kitchen implements were missing and not thought out well.
Room was very quiet which was a positive. Room was well furnished besides kitchen. Staff didn’t seem on the same page with room service. Poor communication.
Catherine
於 2025 年 6 月住了 5 晚
10/10
The staff were amazing! All the amenities in the room were perfect. I most loved having the washer and dryer in the room. It was like having an apartment all to ourselves and I really didn’t hear other guests like you do in a typical hotel.