The costumer service was exceptional. I had an excellent time at the resort and the receptionist was helpful, courteous and profesional.
Francisco
2025 年 3 月入住 4 晚
10/10 超赞
Amber
与家人出行
2025 年 4 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved my room but I missed my client and lost a day at the hotel. I wish they could have worked with me to make up for my lost day at the same rate. So me and my son were very disappointed because we really wanted to be there longer.
Amber
2025 年 3 月入住 2 晚
8/10 还可以
Daniel
与配偶出行
2025 年 4 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice resort.
Daniel
2025 年 3 月入住 4 晚
8/10 还可以
Kevin
2025 年 4 月 2 日
满意:服务设施
The pool and hot tub were great! The room floor needed to be wet mopped. You should offer a “light” room cleaning when guests ask. We were there 6 days and our towels and
sheets were dirty but they would not come touch up the room unless we had stayed there 7 days. All other hotels will do a light cleaning after 5 days.
Kevin
2025 年 3 月入住 5 晚
8/10 还可以
Ryan
与家人出行
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ryan
2025 年 3 月入住 4 晚
8/10 还可以
Terry
2025 年 4 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Gated parking, which is good. Basketball court not able to use.
Terry
2025 年 3 月入住 4 晚
10/10 超赞
Maria,Hobart
与家人出行
2025 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only inconvenience was the limited of getting around due to road construction but the resort was great
Maria
2025 年 3 月入住 4 晚
10/10 超赞
Carmen
与家人及幼儿出行
2025 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is very well located and maintained. The suite we had for 6 people was very spacious and the unit well equipped. Definitely staying here again in the future.
Carmen
2025 年 3 月入住 3 晚
8/10 还可以
Andrea
与家人出行
2025 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
We had a great stay! However I feel it best to share both pros and cons.
Pros
Extremely friendly and welcoming staff. (Unfortunately I didn’t get everyone names as there were a few). I did get regular text updates from Marlyn, Wally, Devi, Richard) Check in was smooth. Everyone at the front was extremely nice and patient. Success in particular was an extremely helpful concierge. He was pleasant and helpful navigating the general area, dining recommendations and with general assistance at the property.
Extremely clean rooms. Which is what was important to us. Very Spacious.
Close to universal and it helps that private transportation was included to make it convenient.
We made use of the cabanas which was really nice to hang out pool side.
Cons
There is construction so part of the street it blocked off. It didn’t affect us arriving but it did affect any deliveries trying to get to the property
Dining
Was very limited but we made use of delivery services
No daily cleaning or turn down staff an amenity that I personal look forward to.
The safe in our original room didn’t work properly and Our room lacked hot water but we were quickly changed to a new room with better pressure and lots of hot water. Small inconvenience to move however the staff took care of us right away
Overall great stay for the price. Very clean. Great staff. Not overly crowded compared to resort properties. Centrally located. I would stay again.
Andrea
2025 年 3 月入住 3 晚
2/10 糟糕
daniel
2025 年 3 月 30 日
daniel
2025 年 3 月入住 5 晚
10/10 超赞
Qwaneshia
2025 年 3 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
This place has something for all age groups.
Qwaneshia
2025 年 3 月入住 2 晚
10/10 超赞
Mariya
与家人及幼儿出行
2025 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place for family
Mariya
2025 年 3 月入住 3 晚
10/10 超赞
Arletti
与家人出行
2025 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I highly recommend Westgate Palace Hotel / Universal / I-Drive because of its clean and comfortable rooms, top-notch amenities, and attentive staff.
Arletti
2025 年 3 月入住 3 晚
10/10 超赞
Ryan
2025 年 3 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Ryan
2025 年 3 月入住 4 晚
10/10 超赞
Hania
2025 年 3 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
.
Hania
2025 年 3 月入住 5 晚
6/10 一般
Jessica
与家人出行
2025 年 3 月 27 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The 2 bedroom suite was perfect for our family of 6. We loved the option to prepare our own food. The pool was enjoyed by us all and staff were pleasant. I'm frustrated because 2 charges were put on my credit card that we did not make and I have contacted the resort multiple times and left multiple messages and they have not returned any of my messages. For this reason I would be weary of staying there again.
Jessica
2025 年 3 月入住 3 晚
10/10 超赞
Fazih
2025 年 3 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
fantastic- location close to theme parks and walking distance to various restaurants
Fazih
2025 年 3 月入住 2 晚
10/10 超赞
Scott J
与家人出行
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great space. Full kitchen.
Scott J
2025 年 3 月入住 5 晚
10/10 超赞
Leah
与配偶出行
2025 年 3 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a very nice stay. I would stay here again.