Gated parking, which is good. Basketball court not able to use.
Terry
2025 年 3 月入住 4 晚
10/10 超赞
Maria,Hobart
与家人出行
2025年03月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only inconvenience was the limited of getting around due to road construction but the resort was great
Maria
2025 年 3 月入住 4 晚
10/10 超赞
Carmen
与家人及幼儿出行
2025年03月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is very well located and maintained. The suite we had for 6 people was very spacious and the unit well equipped. Definitely staying here again in the future.
Carmen
2025 年 3 月入住 3 晚
8/10 还可以
Andrea
与家人出行
2025年03月31日
满意:清洁度、员工和服务、住宿条件和设施
We had a great stay! However I feel it best to share both pros and cons.
Pros
Extremely friendly and welcoming staff. (Unfortunately I didn’t get everyone names as there were a few). I did get regular text updates from Marlyn, Wally, Devi, Richard) Check in was smooth. Everyone at the front was extremely nice and patient. Success in particular was an extremely helpful concierge. He was pleasant and helpful navigating the general area, dining recommendations and with general assistance at the property.
Extremely clean rooms. Which is what was important to us. Very Spacious.
Close to universal and it helps that private transportation was included to make it convenient.
We made use of the cabanas which was really nice to hang out pool side.
Cons
There is construction so part of the street it blocked off. It didn’t affect us arriving but it did affect any deliveries trying to get to the property
Dining
Was very limited but we made use of delivery services
No daily cleaning or turn down staff an amenity that I personal look forward to.
The safe in our original room didn’t work properly and Our room lacked hot water but we were quickly changed to a new room with better pressure and lots of hot water. Small inconvenience to move however the staff took care of us right away
Overall great stay for the price. Very clean. Great staff. Not overly crowded compared to resort properties. Centrally located. I would stay again.
Andrea
2025 年 3 月入住 3 晚
2/10 糟糕
daniel
2025年03月30日
daniel
2025 年 3 月入住 5 晚
10/10 超赞
Qwaneshia
2025年03月30日
满意:清洁度、员工和服务、住宿条件和设施
This place has something for all age groups.
Qwaneshia
2025 年 3 月入住 2 晚
10/10 超赞
Mariya
与家人及幼儿出行
2025年03月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place for family
Mariya
2025 年 3 月入住 3 晚
10/10 超赞
Arletti
与家人出行
2025年03月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I highly recommend Westgate Palace Hotel / Universal / I-Drive because of its clean and comfortable rooms, top-notch amenities, and attentive staff.
Arletti
2025 年 3 月入住 3 晚
10/10 超赞
Ryan
2025年03月29日
满意:清洁度、员工和服务、住宿条件和设施
Ryan
2025 年 3 月入住 4 晚
10/10 超赞
Hania
2025年03月27日
满意:清洁度、员工和服务、住宿条件和设施
.
Hania
2025 年 3 月入住 5 晚
6/10 一般
Jessica
与家人出行
2025年03月27日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The 2 bedroom suite was perfect for our family of 6. We loved the option to prepare our own food. The pool was enjoyed by us all and staff were pleasant. I'm frustrated because 2 charges were put on my credit card that we did not make and I have contacted the resort multiple times and left multiple messages and they have not returned any of my messages. For this reason I would be weary of staying there again.
Jessica
2025 年 3 月入住 3 晚
10/10 超赞
Fazih
2025年03月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
fantastic- location close to theme parks and walking distance to various restaurants
Fazih
2025 年 3 月入住 2 晚
10/10 超赞
Scott J
与家人出行
2025年03月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great space. Full kitchen.
Scott J
2025 年 3 月入住 5 晚
10/10 超赞
Leah
与配偶出行
2025年03月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a very nice stay. I would stay here again.
Leah
2025 年 3 月入住 3 晚
10/10 超赞
Sol
2025年03月24日
满意:清洁度、员工和服务、住宿条件和设施
Sol
2025 年 3 月入住 3 晚
6/10 一般
Milena
与家人出行
2025年03月24日
满意:清洁度、员工和服务、服务设施
The reservation add did not informed that breakfast is available in a Deli under additional cost and that basketball and volleyball area were not available because a remodeling project. Entrance were also difficult because of the remodeling. Customers should be alerted at reservation web of situations like this.
Milena
2025 年 3 月入住 4 晚
10/10 超赞
Erika
2025年03月24日
满意:清洁度、员工和服务、住宿条件和设施
Erika
2025 年 3 月入住 3 晚
10/10 超赞
YULIET
与家人及幼儿出行
2025年03月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
YULIET
2025 年 3 月入住 2 晚
10/10 超赞
Alexander
与家人及幼儿出行
2025年03月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel but was construction on road was blocked in because plus noises and smells not hotels fault
Alexander
2025 年 3 月入住 5 晚
2/10 糟糕
JUSTIN
与家人出行
2025年03月21日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place is a dump. Save your money, half the property is closed due to paint and renovations. Beds and linens were gross. Moved rooms, seapped towels, requested new blankets. Do not subject your family to this property. You will have better accommodations at the local camp ground.
JUSTIN
2025 年 3 月入住 3 晚
10/10 超赞
David
2025年03月20日
Large clean room. Nice pool facilities easy access to Universal using free shuttle bus.