The owner was very nice and very helpful. We were only in the area for a few days, but she gave us plenty of ideas of places to go. It is an older house, but you are in the middle of historic Orlando, so that is expected. Everything was very nice and clean. The pool was not very warm, so I am not sure if it is truly heated, but since we weren't there for long or very often I didn't even mention it to the owner (I'm sure there is a reason). The ad lists is can sleep 6, but we only saw two beds. For us, we are a family of 3, so it worked out perfectly. Overall, we loved staying here. It was a great place for us and when we come back to Orlando, I will be looking to book here!