I was over charged for my stay . I paid cash and my card was charged as well , the room had no microwave , the refrigerator was hot not cold , the ice machine was broken and I had to go to the 7th floor to get ice , the faculty did not help with any of my issues or concerns . When I went back to get a refund they told me it would be instantly but it took 3-5 business days , this was the worst trip of my life
Alexandra
2024 年 12 月入住 2 晚
10/10 超赞
Gisela
2024年12月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Gisela
2024 年 12 月入住 1 晚
10/10 超赞
Paul
与家人出行
2024年12月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hey
Paul
2024 年 12 月入住 2 晚
8/10 还可以
Maria
与家人出行
2024年12月20日
满意:员工和服务、服务设施、住宿条件和设施
Muy buena
Maria
2024 年 12 月入住 5 晚
4/10 很差
KIM
2024年12月17日
满意:员工和服务
不满意:住宿条件和设施,清洁度
We checked in on Friday and stayed on the 5th floor. The bathroom had some dirt and things were moved about but my daughter had gone in before so I hadn’t the opportunity to check the area so I assumed she was the culprit. There was NO hit water and NO water pressure. We checked out Sat. morning to meet up with our group. We then checked back in and were assigned to a new room. There was a sanitary seal on the toilet and the complimentary soap/shampoos were in place as well as a spare toothpaste & toothbrush. At this point I ask my daughter and she confirmed our first room did not have any of these things. Our room hadn’t been cleaned. The dirt on the floor was from before! Ekkk!
Also, they do offer LIMITED transportation to the park / Disney Springs and I do mean LIMITED. There is a parking fee.
KIM
2024 年 12 月入住 1 晚
8/10 还可以
Kirsten Stevens
与家人出行
2024年12月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Large and comfortable room, beds big and got a great nights sleep. Made use of the gym facility, it had a good selection of equipment. Staff very friendly