Loved this location for our Orlando experience. We did something different every day and it was terrific. Disney, Boating, Universal, Cocoa Beach, etc... Easy parking, the view over lake is nice, pool is great. This condo is a great corner unit, and a decent layout, but the decor is VERY outdated!! Updating of furniture and linens/bedding would do this place wonders - it just all feels very tired. Updated kitchen appliances would go far also. Equipping kitchen with a few more basic things like a cutting board, kitchen towels, salt/pepper, and some tupperware/leftovers containers would be helpful.
* the Master bath shower drain is VERY slow to drain! Needs unclogged *
1. Unfortunately, we booked thru Vacasa, which led to several problems. Vacasa apparently never sent our reservation to the property, so at check in they had no record of our stay. The specific condo was available, but even with copies of all my confirmation paperwork and "welcome" texts from Vacasa and in the App, the front desk said they could not let us in until they got the actual reservation from Vacasa. It took TWO HOURS to get through the hold lines on the phone and work with 2 different agents.
2. Front desk pretty much treated us like it wasn't their problem, and that Vacasa was always hard to get ahold of and deal with.
3. Once we were finally allowed into our condo, the front desk pretty much treated us like vagrants. The refrigerator was not cold and the freezer was full of water/defrosting. We went back to the front desk to ask about that and they pretty much said, "yah, you booked with Vacasa and we can't help you."
4. We called Vacasa to report the warm refrigerator. They responded politely and said they would put in a request to send someone out. But WE NEVER HEARD FROM ANYONE AFTER THAT. Fortunately my husband tinkered with it, unplugged it, googled a users manual for that brand, and got it working again, so it was cold by the next morning.
Overall, we had a great vacation and stay at this place. We overlooked the uncomfortable bedding and tired couches and enjoyed the water views and sunshine. We will NOT book with Vacasa again, but have had great experience with Vrbo in the past.