4/10 欠佳
Ramey
家人同遊
2025 年 4 月 6 日
讚好:設施服務和住宿狀況
不滿:整潔度和職員與服務
The lady at the front desk went out of her way to be rude to my 14 year old daughter. My daughter and her friend went do to ask for blankets after waiting OVER 40 minutes for them to bring them up. When they went downstairs to ask if we could get them the lady told them “there is already an extra blanket up there, go look.”
When you work in the hospitality industry you need to be respectful to people. I thought my children to be respectful to ALL adults but those adults need to be respectful themselves as well.
Definition of hospitality:
Hospitality means receiving and entertaining guests in a way that makes them feel well taken care of. It leverages ambiance, service and products or amenities to provide guests with the best experience possible.
Ramey
於 2025 年 4 月住了 1 晚