We are a family 2 adults with one baby 1 year old, we travel in Okinawa for 11 days and we spent our 2 nights in Crystal Hotel. It's nice the hotel room is spacious and the hotel provides free baby crib, however, the facilities in our room are below average in many aspects, for example, the jacuzzi button in our bathroom is broken (fallen off) and it's not able to work.. Our beds are big but they're slightly hard and they're not two "real" double beds instead, they're 4 twin beds combined into 2 double beds. Our breakfasts were included in our stays, however, we think the breakfasts were slight below average, we didn't get a lot of choices on the food, and we needed to wait in line for 10 minutes to get a cup of coffee at the coffee machine, and we couldn't get our baby chair because the hotel restaurant only have a few baby chairs to provide to the guests .. The check-in counter staffs are friendly but they cannot speak English which made a little inconvenient in the beginning, but in the end we completed our check-in without any problem.