2/10 糟糕
Carmen
与家人出行
2022年12月6日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible experience
I never stay in a big hotel that only 1 staff can speak little english
Room for us is very dirty, have spider web
We finally need to move to another room type
Hotel room is very old
Staff explain all wrong details as bad English so that we miss breakfast on next day
Hotel is big i ideally think that golf car is for guest convenience, however, still need to pay
I never stay at Japanese hotel parking need to pay, they need to pay also
Pay is not a problem but bad services
Do think they cannot have 4 to 5 star rating as their service really cannot get to those standard, if just can accept golf Japanese guest, need to promote, do not think can make tourist happy at this hotel stay
Carmen
2022 年 11 月入住 2 晚