The resort is a little secluded than what we expected, luckily we have car to access in.
But the host is very nice!
It's my fault that I didn't inform the host in time about our late check in, in addition my phone can't make through any local calls, hence we can only contact using the chat function in Hotels.com.
I'm glad that the host is patient enough and trusted on us on our check-in procedure.
Thank you so much and really sorry for the trouble caused.