This Hampton inn is my favorite hotel in the bay area. I am a repeat customer. But last week I had to get home early before my dad passed away over the weekend. And I requested a cancelation before midnight the night before. But they didn't agree to refund my canceled day. Even Expedia reached out and the answer was still no. That was a big disappointment
shawna
2024 年 10 月入住 2 晚
10/10 超赞
Tracee,Clovis
2024年10月24日
Tracee
2024 年 9 月入住 1 晚
2/10 糟糕
Marina,Chico
与配偶出行, 商务旅客
2024年10月23日
不满意:员工和服务
Worst hotel experience I've ever had in 30 years! They checked us in incorrectly which led to some sort of error on their part. A male staff came into our room while we were sleeping at around 2am. When we awoke, he told us we had to get our things and leave the room b/c another guest was supposed to be in that room. It was as if we were being accused of scamming the hotel to get into that room. It was frightening and I may never stay at a Hilton hotel ever again!
Marina
2024 年 10 月入住 1 晚
10/10 超赞
everett
2024年10月21日
Staff was friendly and courteous
everett
2024 年 10 月入住 1 晚
10/10 超赞
Jose luis
与家人出行
2024年10月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really helpful staff,convenient transportation
Jose luis
2024 年 10 月入住 2 晚
10/10 超赞
Aaron
与家人出行
2024年10月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
With the property backed up to the bay and the wetlands… it was pretty cool seeing the different birds flying by. Staff was super nice and friendly. It is in Oakland so you need to be careful but it did feel like we were far enough away that it was not a problem.
Aaron
2024 年 9 月入住 1 晚
10/10 超赞
Lamar
与配偶出行
2024年10月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The stay was nice.
Lamar
2024 年 10 月入住 1 晚
10/10 超赞
Mary
商务旅客
2024年10月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was nice. Not a lot of bells and whistles but all in all very confortable.
Mary
2024 年 10 月入住 1 晚
6/10 一般
Marilyn
与配偶出行
2024年10月16日
满意:员工和服务,清洁度
This hotel furnishings show wear and tear. It’s also user unfriendly. No fridge in room.
Marilyn
2024 年 10 月入住 1 晚
4/10 很差
Sejal,Bell Canyon
2024年10月15日
不满意:清洁度、员工和服务、住宿条件和设施
Sejal
2024 年 6 月入住 1 晚
8/10 还可以
Andrew
与家人出行
2024年10月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Suited our needs, but not blown away.
Andrew
2024 年 9 月入住 2 晚
10/10 超赞
Sharon,Salinas
与配偶出行
2024年10月6日
满意:住宿条件和设施,服务设施
Great place for stay, park and fly out of Oakland, shuttle was prompt picking us up late at night.🙌
Sharon
2024 年 9 月入住 1 晚
10/10 超赞
John
2024年10月6日
John
2024 年 9 月入住 1 晚
10/10 超赞
Julius
2024年09月29日
Julius
2024 年 8 月入住 1 晚
8/10 还可以
Ryan
2024年09月28日
满意:清洁度、员工和服务、住宿条件和设施
Ryan
2024 年 9 月入住 3 晚
4/10 很差
Lily
2024年09月25日
满意:住宿条件和设施,清洁度
不满意:员工和服务
For the third time in the many times I have stayed here, my room that I ordered and paid for in advance was given away. This seems to happen when I check in after 8 pm. Management at the front desk has told me that because I reserve with Expedia, they cannot hold the room. While the property is fine, I'm really tired of not having confidence that what I reserve for online will be what I get. On this last visit, I was given a handicap room which I didn't order, and I felt bad taking as someone might have needed it. I had no other option.
Lily
2024 年 9 月入住 3 晚
10/10 超赞
Marie
与家人及幼儿出行
2024年09月21日
满意:清洁度、员工和服务、住宿条件和设施
Everyone that worked here was extremely nice and friendly. The breakfast in the morning gave myltiple options and was tasty! Will return if in the area