Check in was very fast, customer service was excellent, rooms were spacious and very clean
Judy
2024 年 12 月入住 1 晚
10/10 超赞
Lisa
2024年12月16日
满意:清洁度、员工和服务、住宿条件和设施
Great time
Lisa
2024 年 11 月入住 3 晚
10/10 超赞
Laurie
2024年12月16日
满意:清洁度、员工和服务、住宿条件和设施
Laurie
2024 年 12 月入住 2 晚
10/10 超赞
Marcus
2024年12月15日
满意:清洁度、员工和服务、住宿条件和设施
Great time
Marcus
2024 年 12 月入住 1 晚
10/10 超赞
Del
2024年12月15日
Del
2024 年 11 月入住 1 晚
8/10 还可以
Tara
2024年12月14日
满意:清洁度
Tara
2024 年 12 月入住 2 晚
10/10 超赞
Rickey
与配偶出行
2024年12月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location for what I wanted to do around town
Rickey
2024 年 12 月入住 3 晚
10/10 超赞
DW
2024年12月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Waa amazing
DW
2024 年 12 月入住 2 晚
10/10 超赞
Gary
与家人出行
2024年12月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooms were large and had a lot of amenities. Hotel was beautiful and well kept. Not overcrowded.
Gary
2024 年 12 月入住 3 晚
2/10 糟糕
Pearl
与配偶出行
2024年12月13日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was really excited to celebrate our wedding anniversary at Seneca, BUT as soon as you enter the hotel strong disgusting smell of smoke. When I went to check in the receptionist was so rude, I was trying to ask about late checkout as I called the hotel 2 days prior and whoever I spoke with told me just to ask them at the front desk but she replied " I'm not authorized to do late checkout. Can I have your credit card for deposit? So then I asked her about parking for electric ⚡ vehicles.. she replied there was some available but would have to talk to the valley people to confirm where it was. So I walked outside to talk to them and they advised me" we do not have any electric chargers! That was the 2nd wrong information via front desk. Then we went for dinner , but when we came back as we entered our room, there was a very disgusting smoke smell in our room. We specifically asked for non-smoking room when I called down to front desk. After 5-minute delayed they switched our rooms. Overall this was very disappointing. Just from all the misinformation and the rudeness of the staff I did not feel like this was any resort. It felt like a motel service at a high pay cost for the night. I wouldn't ever visit /stay here again. Casino was okay.. Didn't try any restaurants on site .